MIcrosoft RAS and Netzero High speed service

Question

Ok I have a dell Latitude 8100 I am trying to use Net Zero High speed. However when I install NetZero it tells me I need to install Microsoft RAS. Then it shuts down no error code. I have searched for 4 days now on this problem. Microsoft says ask Dell or NetZero, Net Zero says ask Dell or Microsoft and Now I can not find anything on this here on Dell's form or a real live person to talk to.

Now I am wondering if someone out their is willing to help me with this? And yes I have installed all the updates, new modems, tried all the topics I could find on the net and yet nothing works. Thanks for any help.

Pamela · Answer

Right click the My Computer icon on your desktop and select Manage. Double-click Services and Applications, then double-click Services. Scroll down and right click Telephony, then select Properties. On the General tab, click the drop-down box next to Startup type and choose Manual. Under Service Status, click Start, then click OK. Repeat steps 3 - 5 for Remote Access Connection Manager and Remote Access Auto Connection Manager. Pamela

jmwills · Answer

When you get NetZero installed, how about posting back about their advertised speed. I think they are conning a lot of perople into thinking 'their dialup is much faster than someone elses'.  Hey, 56k is 56k.  My guess is they are using a lot more cached web pages to claim this.

Dave Lyle · Answer

And they would need to be 'locally' cached. In other words, they are stored on the users machine. This would be a one-time software install for the software to manage this, and they charge $5.00 /mo extra.

POEDATCOMPUTERS · Answer

I have done this several times Pamela. I am at a loss guess I will sell my dell and buy a IBM I have a friend and it works on his. Dell is it really good? On the high speed part I clean my cach out with every log off so if this is what they do then I am not going to see any speed anyway. However if I can not install it on this DELL then I can not report back how it goes.

gryjhnhpe · Answer

NetZero is probably using Propel Dial-up Accelerator Technology.
You can read about Propel features at site http://www.propel.com/ & click "Learn More"
They use Compression on connection to ISP so effectively achieving more than 56Kb/sec.
They use a separate Cache on Computer as well as IE Browser Cache.
see http://www.propel.com/ac/howitworks.jsp
They have over 35 Partner users http://www.propel.com/news/pr_10202003.jsp so if it doesn't work they fooled them all.
including Earthlink & the AU ISP I use iPrimus ISP called iSpeed (accelerate Dial-up)
http://www.iprimus.com.au/iSpeed/
If they use Propel Technology it should put a Blue square Icon in System Tray.
----------------------
You could check "Administrative Tools" > "Services" & scroll to "Remote Access Connection Manager" & check it is started , although it not doesn't see how you could connect to Network.
If NetZero is using Propel it works on my DELL OK , so you could try downloading it again as may be corrupted.

msgale · Answer

This issue was beat to death last year.  Seach old postings.  There is a big no Big issue with propel, check it out.

gryjhnhpe · Answer

msgale wrote: This issue was beat to death last year. Seach old postings. There is a big no Big issue with propel, check it out.

I checked "Advanced Forum Post" for propel , anytime & didn't find anything bad about Propel.
So checked for dial accelerator & found bad report about Earthlink which uses Propel Technology.
http://delltalk.us.dell.com/supportforums/board/message?board.id=sw_winxp&message.id=94413&highlight=dial+accelerator#M94413
I haven't had any trouble with my AU ISP iSpeed using Propel Technology so perhaps they use an updated version of software.
I have noticed that downloads using XP Download Manager show about half speed but after about half the download file size the progress bar jumps to show complete & download finishes OK.
Probably because the download file is compressed by ISP, don't know why it shows half speed though.

My use of iSpeed (Propel) is only monthly charge so if any problem can cancel use.

msgale · Answer

Read the privacy statement atg the bottom of  http://www.propel.com/ac/howitworks.jsp

gryjhnhpe · Answer

Don't have a problem with Privacy Statement. ?
Anyway to can try Propel for FREE 7 days using Propel site http://www.propel.com/ac/tryit.jsp & your Credit Card isn't charged.
If it works OK you can then Cancel Propel Site "Try It" & use your ISP's if provided by ISP.
I did & only switched to local ISP's Propel Technology when I saw it was cheaper than using Propel site.

Message Edited by gryjhnhpe on 01-22-2004 09:13 AM

msgale · Answer

'and (3) personally identifiable information collected as you visit and browse Web sites using the Service (as a subscriber to the fee-based Service)'  The above quote from there privacy statement  is unacceptable to me.  They can by their policy keep every site visited, the duration of the connection.  Possible also including what type of transaction were performed and any non encrypted communications.

gryjhnhpe · Answer

msgale wrote:    ' Possible also including what type of transaction were performed and any non encrypted communications. ' It doesn't activate with secure sites , ie: Bank sites or any site accessed by  HTTPS:// What will *not* be accelerated Most graphics & photos - including jpeg and gif images Secure pages, such as those used for online banking and credit card forms and pages accessed over VPN  (VPN = Virtual Private Network) Message Edited by gryjhnhpe on 01-22-2004 11:52 AM

POEDATCOMPUTERS · Answer

Ok way off the subject. I also just spent 5 hours on the phone with Dell support than can not talk english. Very bad. One told me it was a hardware problem one told me software one told me I have to buy the RAS - CD from YOU DELL. To install it on a DELL computer. Does anyone at dell really understand??????????

gryjhnhpe · Answer

RAS is standard to all Windows OS Have to checked Services , Telephony & Remote Access Connection Manager are started. ? If so try another download as I suggested before.

POEDATCOMPUTERS · Answer

I have re downloaded it time and time again. Still the same I will just not worry my self over this. Have a good day.

Windows General

MIcrosoft RAS and Netzero High speed service

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