Hi Paolo,

I would like to inform you that if Fastaccess was a part of software supplied along with your system, then you can download the same from My Dell downloads. You can check the link below for dell downloads:

http://bit.ly/9sK3DH

You would need to register on the same before you can access the list of supplied softwares.

Thanks and Regards
Sandeep P
#iworkfordell

Hi Sandeep,

The above link given by you is not working. After clicking "allow", it is stuck with the message "Examining your computer please wait ..." . Please suggest

Hi Akshay,

Please check on different browser like chrome or firefox. Make sure you have the latest active X flash player updated on the sytem from the link below:

http://adobe.ly/mwfN1

If still it causes any issue then disable any firewall installed on the system and try again.

Thanks and Regards
Sandeep P
#iworkfordell

Hi Sandeep,

Thank you for the warm welcome. The software was supplied to me with dell system(pre-installed). I have IE, so it does seem to work on that.

Let me check with some other browser. Also, I did one more thing, I downloaded Fastaccess from internet and tried the "key" given on CD's provided by dell for Fastaccess. Even that did not work.

Thank you

Akshay

Hi smartakshay,

Welcome to the community.

I would like to know was this software supplied with your system. Also, please check the link on a different browser.

If you have any firewall installed kindly disable the same and then try again the link.

Thanks and Regards
Sandeep P
#iworkfordell