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December 28th, 2012 06:00
Missing Fastaccess after upgrading to Windows 8
I have a XPS One 2710. I made a clean install of Windows 8 as dual boot (VHS file). I would like to install Fastaccess (face recognition from Dell) but I do not have it in a DVD and I cannot download it from My Dell Downloads (My Dell Downloads does not apply/ work with my PC)
Thanks
Paolo
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sandeep_par
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1.5K Posts
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December 28th, 2012 10:00
Hi Paolo,
I would like to inform you that if Fastaccess was a part of software supplied along with your system, then you can download the same from My Dell downloads. You can check the link below for dell downloads:
http://bit.ly/9sK3DH
You would need to register on the same before you can access the list of supplied softwares.
Thanks and Regards
Sandeep P
#iworkfordell
smartakshay
2 Posts
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January 27th, 2013 00:00
Hi Sandeep,
The above link given by you is not working. After clicking "allow", it is stuck with the message "Examining your computer please wait ..." . Please suggest
sandeep_par
4 Apprentice
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1.5K Posts
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January 28th, 2013 09:00
Hi Akshay,
Please check on different browser like chrome or firefox. Make sure you have the latest active X flash player updated on the sytem from the link below:
http://adobe.ly/mwfN1
If still it causes any issue then disable any firewall installed on the system and try again.
Thanks and Regards
Sandeep P
#iworkfordell
smartakshay
2 Posts
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January 28th, 2013 09:00
Hi Sandeep,
Thank you for the warm welcome. The software was supplied to me with dell system(pre-installed). I have IE, so it does seem to work on that.
Let me check with some other browser. Also, I did one more thing, I downloaded Fastaccess from internet and tried the "key" given on CD's provided by dell for Fastaccess. Even that did not work.
Thank you
Akshay
sandeep_par
4 Apprentice
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1.5K Posts
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January 28th, 2013 09:00
Hi smartakshay,
Welcome to the community.
I would like to know was this software supplied with your system. Also, please check the link on a different browser.
If you have any firewall installed kindly disable the same and then try again the link.
Thanks and Regards
Sandeep P
#iworkfordell