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8 Posts

3675

March 16th, 2005 18:00

MS Internet Explorer "Cannot find server"

Hi,
Upon opening Internet Explorer, it appears to go to the default website, or another if I type in an address - I can sometimes see the website start to load, but w/i a couple of seconds, IE generates the "cannot find server" page, and the address line shows " http:///". 
I've played a little with reset to default tools / Internet options, but no improvement.  Help?
It's a Dell Inspiron 5100 Win XP Home Ed 2002.
Thanks!
Graham

1.4K Posts

March 16th, 2005 19:00

If you're getting the same error message as in this post, use the .bat file instructions in my post and see if that doesn't correct it:

http://forums.us.dell.com/supportforums/board/message?board.id=sw_winxp&message.id=138619

8 Posts

March 16th, 2005 21:00

Hey Chuket,

Thanks for the assist, but it didn't work.  My properties are identical to Haoleb's post that you directed me to - up to a point: 

" res://c:\WINDOWS/System32\shdoclc.dll/dnserror.htm#http:/// "

I copied & ran the dns.bat function, but the OS window looked like this ( if you have  a suggestion to copy the dos window to display here, I'd appreciate knowing it!):

 " C:\windows\system32> if exist c:\windows\system32\save old goto next

C:\windows\system32>move /y C:windows\system32\shdoclc.dll C:\windows\system32\ save Old \ shdoclc.old

Access is denied

C:\Windows\system32>expand C:\i386\shdoclc.dl_ C:\windows\system32

Microsoft File expansion utility version5.1.2600.0 copyright blah blah

can't open input file c:\i386\shdoclc.dl_

C:\Windows\system32>pause "

Is there a file protection system going on?  Thanks for any help you can offer.

Graham

 

Hey Chuket,

I manually copied the I386 shdoclc.dll file to the System32 folder, not certain it took properly.  I thought I had deleted the System32/shdoclc.dll manually, but upon pasting the I386 copy, it indicated I was trying to overwrite an existing file . . . .  But I did the paste - I think.  Still getting the "Cannot find server" page.  Thanks for any help.

Graham

 

Message Edited by GWyche on 03-16-200506:20 PM

Message Edited by GWyche on 03-16-2005 06:21 PM

1.4K Posts

March 16th, 2005 23:00

GWyche

First, if the expand worked correctly, you would get this response:

C:\WINDOWS\system32>expand C:\I386\shdoclc.dl_ C:\WINDOWS\system32
Microsoft (R) File Expansion Utility  Version 5.1.2600.0
Copyright (C) Microsoft Corp 1990-1999.  All rights reserved.

Expanding c:\i386\shdoclc.dl_ to c:\windows\system32\shdoclc.dl_.
c:\i386\shdoclc.dl_: 138054 bytes expanded to 548864 bytes, 297% increase.

 

Next, if you copied the shdoclc file from the i386 folder it should have been named shdoclc.dl_ . The file won't work unless it is expanded as shown in the above text.

Try this, goto Start » Run » Cmd » and paste this in the box:

expand C:\I386\shdoclc.dl_ C:\WINDOWS\system32

This presumes your i386 folder is in the root directory C:\. If not in C:\ , find the correct path and edit it accordingly.

You should also have a good copy of that file in your dllcache folder. If so, create a folder in the C:\Windows\System32 folder and name it something easy to remember. Cut/paste the shdoclc.dll file from the C:\Windows\System32  folder into your newly created folder (just in case you have to retrieve it). Then copy that file from the dllcache folder and put it in the C:\Windows\System32 folder

As to displaying the text from the Cmd DOS box as shown above, do this. After running a command and getting the response, right-click in the box and select 'Mark'. Position the curser at the left side of the text to be copied, hold down the left mouse button and drag it to the right and down to select. Then when the text is the black on white background, hit the [enter] button. It is now copied and can be pasted here or Notepad, etc.

Edit: If it still won't take (access denied), do this. Using the CMD prompt, paste this in the Cmd box one line at a time:

Attrib -r -s -h C:\Windows\System32

Attrib -r -s -h C:\i386

And try then same routine again.

Then when you're done, paste this in the Cmd box one line at a time to reset the attributes:

Attrib +r +s +h C:\Windows\System32

Attrib +r +s +h C:\i386

Message Edited by chuket on 03-16-2005 08:29 PM

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