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mikeblackaz

1 Rookie

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4 Posts

9833

February 6th, 2007 07:00

My Media Center remote transceiver doesn't work

My Microsoft eHome Infrared transceiver, better known as my remote receiver, doesn't control the Media Center. When I press any button on the remote, the transceiver's red light comes on, but no effect on the Media Center.
 
I have unistalled it and installed numerous times. And disconnected it from the computer and re-connected it. After trying to re-install this message appears: "This device cannot start. (Code 10)" After running the troubleshooter, it said this is a problem it cannot solve.
 
Any help would be appreciated!

egonvdv

4 Posts

March 29th, 2007 08:00

hi!
 
i have a sim problem, only i can't install the transceiver at all
as no drivers found on pc, or any of the discs that came with it.
 
and i can not find those drivers anywhere on the net..
 
dimension 9200
vista32 ultimate 

smrtcar

1 Message

June 8th, 2007 11:00

My experience with my eHome controller is that is works with XP Pro PC. I think I applied all available updates on it and the drivers were found. My Inspiron 6400 laptop with XP Home doesn't have the drivers. I can't seem to find them anywhere. What about a manual? I would have like to see one.

provik

1 Message

July 23rd, 2007 02:00

I am having the same problem.  After SP 2 and some Window updates installed, I can't get the device to work again.  It has the yellow exclamation point and worst yet, I can't find any sort of drivers (maybe because it's not referred to by any brand name apart from junk in the properties tags).
 
This is very frustrating, because apparently without it, my TV tuner does not think that it has any correct information so I can't make the television work.
 
Anyone have any solutions here apart from uninstall/reinstall (which I have done about a thousand times with a thousand different permutations).  I have also tried unregistering and reregistering a handful of the eh-type .dll's to get things going from an article I found.  No such luck.
 
And Dell support has been woefully ignorant of the products every time I have called.  The Pakistani-sounding gentleman calling himself "Shawn" (nice, believable customer empathy ID, there, Shawn!) assured me that I needed to install a television card first *before* I could watch TV.
 
I was like, "Hey, genius, I've been watching TV on this computer for six months now just fine."  Then he told me it was a Windows issue and Dell does not support new Windows software products.
 
So I've been hung out by Dell, hung out by Microsoft support (they told me to go to Dell and get current drivers for my device and pretty much hung up on me).
 
Any real people out there stumbled upon a solution yet?  Or every anyone with any ideas?
 

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