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October 31st, 2005 22:00
NEED HELP
I have a xps gen2 laptop and i have had it a month now and i cant update any programs and if i running some programs i get a unresponsive program error and it ask me if i want to send to microsoft so i click send and nothing happens can someone plz help me
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osprey4
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October 31st, 2005 22:00
volcano11
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October 31st, 2005 23:00
Chird, it would be most helpful if when you get the message to send the report to Microsoft, you would click on the link in that error message to "show details" of the error report. Look at the details and write down and report here the AppName and ModName involved in the error.
Steve
volcano11
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November 1st, 2005 01:00
Ok, you're now making it rather confusing. Let's stick to the original problem. Which one of these was the error that you were first reporting. Is World of Warcraft the program you are having trouble with? If not, then you are likely infected with malware/spyware, and you should go Here and follow the directions to download and run the analysis tool called HijackThis. Generate a log file, then open it and copy and paste the text of the log file in a message in the HijackThis forum where a HijackThis expert can offer advice on how to fix the problem.
Steve
Chird
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November 1st, 2005 01:00
Chird
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November 1st, 2005 01:00
ok got some info on from 1 program
szappname: wow.exe
szappver:1.0.0.3980
szmodname:hungapp
szmodver:0.0.0.0
hope this helps a little
Chird
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November 1st, 2005 01:00
i viewed the tech info too and it says this
c:\docume~1\ricksi~1\locals~1\temp\wera4b0.dir00\ad-aware.exe.mdmp
c:\docume~1\ricksi~1\locals~1\temp\wera4b0.dir00\appcompat.txt
Chird
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November 1st, 2005 12:00
Chird
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November 1st, 2005 23:00