Same problem with a Dimension 8400 with XP Media Center. and Intel 537EP Modem. I went to Control Panel, Add or Remove Programs, and removed the modem. Rebooted. Then inserted Modem Drivers CD and reinstalled the modem driver. This last part was a bit messy as I could not get any menu to come up on the Cd except the Modem Helper, which was already installed. I brought up Modem Helper from my start menu (not the CD) and ran it. Diagnostics showed everything was good, but the modem would not dial. I rebooted with the CD in the drive, brought up modem helper again from the start menu, ran it. Re-tried the modem, which this time worked. Some instructions for drivers available under Intel 537 Modem Users Guide on the support site. No more blue screen so far.
I also have a Dimension 8400 with XP Media Center. and Intel 537EP Modem. I ran the Modem Helper and everything checked out OK. I found a new modem driver on the Dell Dimension 8400 Support web site and installed it. So far no blue screen.
T Leon
2 Posts
0
December 8th, 2005 21:00
B Peace
15 Posts
0
December 9th, 2005 13:00
Some time has elapsed since I had this problem. As I recall, I think I found that my system was,
for whatever reason, not compatible with the Norton Firewall. I solved the problem by disabling
it and using Windows XP firewall. No more problems. Bob
rzar
1 Message
0
December 14th, 2005 00:00
T Leon
2 Posts
0
December 14th, 2005 14:00