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labaker_05

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697

July 26th, 2013 11:00

Newbie factory restore

Go there, I put my Dell Inspirion 1750 back to factory settings. It has put vista 64-bit on and now I need to put the drivers on. However when following the dell explaination it tells me to find my configuration in administrative tools. I don't have the option to see this. I then also can't connect to the Internet, which I know is because the drivers aren't there. Can you please explain to me how to get around this? Aprox how many drivers will there be?

DELL-Saharsh K

6 Operator

 • 

1.5K Posts

July 26th, 2013 12:00

Hi labaker_05,

Share the screenshot of the Device Manager with the Network Adapters and Other Devices expanded. Here are the steps:

  • Press the key combination Windows Logo key + R key to open Run dialog box.
  • Type in devmgmt.msc and click OK.
  • The Device Manager windows will appear.
  • Click on the sign next to Network Adapters and Other Devices to expand it.

Also, share the Hardware Ids of the device which has a bang in the Device Manager, this will assist me to identify device and its drivers. Here are the steps:

  • Open Device Manager.
  • Select your device and right click on it.
  • Click Properties from the drop down list.
  • Click Details and then click Device description button to select Hardware Ids.
  • Share the Hardware Ids mentioned under Value.

Please share the information, I will assist you to find the correct driver to install on the system.

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