outlook express send issues

Question

is it just me or are there any others out there having issues with sending messages after synchronizing using comcast IP???  i have no issues receiving mail in outlook-only sending them-neither comcast nor mcafee were successful in helping me to resolve this issue.  i've tried various things that were suggested by both parties and no luck...i keep getting the error message: The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was 'sheree12675@comcast.net'. Subject 'test', Account: 'sheree', Server: 'smtp.comcast.net', Protocol: SMTP, Server Response: '550 [PERMFAIL] comcast.net requires valid sender domain', Port: 465, Secure(SSL): Yes, Server Error: 550, Error Number: 0x800CCC79   help!!!!!

Denny Denham · Answer

sheree12675,

I did a search and cannot be certain but it appears that comcast does not use SSL in its email. If this is the case, try the following:

Open Outlook Express, and click Tools
Then click on Accounts
Then click on your comcast connection and click Properties
Then click Advanced
On this screen remove the checks from the boxes This server requires a secure connection for both Outgoing mail (SMTP) and Incoming mail (POP3).

sheree12675 · Answer

i got the test message-i just can't reply or send out at all...

sheree12675 · Answer

did you get that?

msgale · Answer

I just sent you a test message, let us see what happens

sheree12675 · Answer

denny, i had that unchecked to begin with but the tech at my ISP told me to check it-i just unchecked them again for the first time after i started all of this and tried to send a message to someone else so i will see what happens-thanks so much!

sheree12675 · Answer

ok all, this is my new message:

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'sheree', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 465, Secure(SSL): No, Error Number: 0x800CCC0F

sheree12675 · Answer

now i am getting this message:   A time-out occurred while communicating with the server. Account: 'sheree', Server: 'mail.comcast.net', Protocol: POP3, Port: 995, Secure(SSL): No, Error Number: 0x800CCC19   just before that pops up-i get a smaller window that reads:POP 3 server is not responding in 300 seconds.   would you like to wait 300 seconds for server to respond?

sheree12675 · Answer

i dont' know, i'm lost.  it's a brand new pc and it has mcafee sp2 on it so i contacted them and they couldnt help me either.  i double checked everything that was on the comcast link...it's all stuff i've already tried.  maybe i just won't use outlook X...

Denny Denham · Answer

sheree12675,

Most unusual. The error message should have said Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 465, Secure(SSL): No, Error Number: 0x800CCC0F. I didn't notice it in your first post, but that error (if it is one) appears there as well.

Take a look at the instructions here and see if everything you have set is in accordance with what they have. It looks like your POP3 server information on the Servers tab of account properties may be incorrect.

Message Edited by Denny Denham on 01-05-2005 04:14 PM

Denny Denham · Answer

sheree12675, There is an entire 'shopping list' of things to try here. Since it seems that everything you try is producing a different error message, it may be worthwhile to simply reinstall Outlook Express. If you are running Windows XP the instructions for this are here. The first link includes some items including checking firewall settings which may preclude the need for reinstalling OE.

msgale · Answer

On my first test message I got this, unfortuneately I sent test messages from two accounts. I resent the test messages with the source identified.

Your message did not reach some or all of the intended recipients.

Subject: Test Message

Sent: 1/5/2005 6:20 PM

The following recipient(s) could not be reached:

'sheree12675@comcast.net' on 1/5/2005 6:20 PM

None of your e-mail accounts could send to this recipient.

sheree12675 · Answer

denny, thank you for all of your help....i ended up removing the whole account and identity and starting from scratch with all the same info and for some reason, it worked this time! so i think i'm good for now ...thanks for your help , time and expertise on this subject matter!

sheree12675 · Answer

good enough-thanks

Denny Denham · Answer

@msgale wrote:

On my first test message I got this, unfortuneately I sent test messages from two accounts. I resent the test messages with the source identified.

Your message did not reach some or all of the intended recipients.
Subject: Test Message
Sent: 1/5/2005 6:20 PM

The following recipient(s) could not be reached:

'sheree12675@comcast.net' on 1/5/2005 6:20 PM

None of your e-mail accounts could send to this recipient.

Correct. When you clicked the email address in her post it entered the addressee as 'sheree12675@comcast.net' and the two apostrophes must be removed in order for the address to be valid.

roger1981 · Answer

Try ..... N trun off the ... windows  firewall and the macfee firewall .. this may help sending n reciving mails ... b'coz .. the firewall .may not allow outlook to access internet .. try that

Windows General

outlook express send issues

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