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3 Posts
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5250
March 14th, 2006 01:00
Palm TX, Desktop Software and Hotsync
I have problems to install my Palm TX Desktop Software and hotsync application.
I receive an error in the middle of the installation y it's not possible to contine the process.
If I execute hotsync in this situation the information is not saved correctly and then, I can not open the desktop application again.
I contact Palm Inc. and Microsoft but they can not help me and I can not obtain any alternative process from them.
Can somebody help me?
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Sandra_S
3 Posts
0
March 16th, 2006 01:00
In the middle of the installation I receive the followinf error:
Hotsyncwizard Application has encountered a problem and needs to close. We are sorry for the inconvenience.
However, I close the window and execute Hotsync Application. The Hotsync log show "Ok" for all syncronization process. Then, I open the Desktop Application. I can see only one record of my contacts and inmediately I received the following message:
Palm Desktop Application has encountered a problem and needs to close. We are sorry for the inconvenience.
Just all.
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Sandra_S
3 Posts
0
March 16th, 2006 01:00
Yes I did.
I have installed in my computer "Norton Internet Security" and "Counter Spy".
I disabled both programs and then, I tryed to install my Palm, but the result was the same that when the programs are activated. My hotsync doesn't working.
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