I got annoyed messing about with CS and CS v2 so I dug out my old copy of PS7 and low and behold, it works perfectly. The only downside is now my newer plug-ins dont work.
The strange thing is PS7 will open all my fonts whereas that's where CS and CS v2 were crashing.
Also, I tried CS v2 on my old laptop and it works fine too.
So I can oly conclude the problem is something to do with my new Dell as I've tried everything usggested on the the Adobe site, all to no avail.
Strange. I just cant figure out why 7 works but not 8 or 9.
Cool.... can you tell me how your HDs are configured?
I'm thinking (all be it quite randonly) that it might be something to do with me having x2 160GBs in a RAID 0 array.... something that I asked Dell not to do when ordering but they didnt listen, lol.
I was thinking that or some kind of registry problem?
Yeah, I'm gonna try the Adobe forums tonight when I get home from work. I did have a look through them earlier in the week bit I didnt actually post my problem there.
I use photoshop elements 4 on my XPS 400 and it worked fine for three months and then the command bar in the editor section quit working although everything else works. It states "unable to complete command due to program failure". By running Windoctor, I get the message "photoshop elements application refers to an invalid or missing active xcom entry {16aa0b9e-79ac-43b5-86ca-ab961fbeed5f}." I uninstalled and reinstalled the program and get the same message which makes me think it is in the Media Center software and that a file was contaminated or lost at sometime. The message appears each time I try to run the editor after fixing with windoctor. Any help would be appreciated. Adobe does not address the problem which I do not think is their problem.
Missing commands or tools in Photoshop and Elements is usually a sign the preferences file is corrupted. In Elements, hold down the Ctrl+Alt+Shift keys immediately after (or during) launching Elements. A prompt will ask you if you want to delete the preference file. Click Yes. It will then be rebuilt.
I tried it but it still doesn"t work. It is only the the file, edit, enhance, etc that will not work. All other aspects of the program work. I cannot get into the Adobe forums for Elements 4 - I guess it has not been activated. I am stuck.
You can't access the forums at Adobe? You can also access them with any newsgroup reader, even Outlook Express. Or Google Groups, but that's a bit awkward. The newsgroup is adobe.photoshop.elements.
I finally found the elements 4 forum with your help. One instance of my problem was listed and it was solved by removing the plugins from the elements plugin folder. I just removed some plugins, namely intellesharpen pro trial and the program now works. Thank you for your help.
RandomLee
28 Posts
0
March 9th, 2006 10:00
davejohn
2 Intern
•
2.5K Posts
0
March 9th, 2006 11:00
CS2 works fine on my XPS600 with MCE 2005.
Dave
RandomLee
28 Posts
0
March 10th, 2006 06:00
davejohn
2 Intern
•
2.5K Posts
0
March 10th, 2006 11:00
I have 2 160GB drives too, but no Raid. I wouldn't think a Raid 0 setup would affect Photoshop, but since I haven't tried it I can't say for sure.
Have you tried the Adobe Forums? They are usually pretty helpful.
Dave
RandomLee
28 Posts
0
March 10th, 2006 12:00
draako
3 Posts
0
April 3rd, 2006 02:00
I use photoshop elements 4 on my XPS 400 and it worked fine for three months and then the command bar in the editor section quit working although everything else works. It states "unable to complete command due to program failure". By running Windoctor, I get the message "photoshop elements application refers to an invalid or missing active xcom entry {16aa0b9e-79ac-43b5-86ca-ab961fbeed5f}." I uninstalled and reinstalled the program and get the same message which makes me think it is in the Media Center software and that a file was contaminated or lost at sometime. The message appears each time I try to run the editor after fixing with windoctor. Any help would be appreciated. Adobe does not address the problem which I do not think is their problem.
Draako
davejohn
2 Intern
•
2.5K Posts
0
April 3rd, 2006 17:00
Missing commands or tools in Photoshop and Elements is usually a sign the preferences file is corrupted. In Elements, hold down the Ctrl+Alt+Shift keys immediately after (or during) launching Elements. A prompt will ask you if you want to delete the preference file. Click Yes. It will then be rebuilt.
Dave
draako
3 Posts
0
April 3rd, 2006 21:00
Thanks Dave:
I tried it but it still doesn"t work. It is only the the file, edit, enhance, etc that will not work. All other aspects of the program work. I cannot get into the Adobe forums for Elements 4 - I guess it has not been activated. I am stuck.
Roger
davejohn
2 Intern
•
2.5K Posts
0
April 3rd, 2006 23:00
You can't access the forums at Adobe? You can also access them with any newsgroup reader, even Outlook Express. Or Google Groups, but that's a bit awkward. The newsgroup is adobe.photoshop.elements.
Dave
draako
3 Posts
0
April 4th, 2006 03:00
Thanks Dave:
I finally found the elements 4 forum with your help. One instance of my problem was listed and it was solved by removing the plugins from the elements plugin folder. I just removed some plugins, namely intellesharpen pro trial and the program now works. Thank you for your help.
Roger
davejohn
2 Intern
•
2.5K Posts
0
April 4th, 2006 09:00
Interesting. Thanks for posting the solution.
I use nik Sharpener Pro. I always tend to over sharpen when I do it manually.
Dave
chrisjones34
1 Message
0
May 4th, 2006 08:00