I have tried to reinstall Windows XP on my 4600C and now I have 2 Operating Systems and a Windows Setup that appear everytime I start my computer. ofcorse only one of the Operating Systems works because the other one has errors but it is still annoying. I can't seem to get my system back to factory settings. When I reinstalled XP it said it was going to delete all the information on my hard drive but that didn't happen. All the programs are still there they just don't work and are full of errors. I already followed the directions online. http://support.dell.com/support/topics/global.aspx/support/kb/en/document?c=us&cs=19&DN=1081757&type=SRG&l=en&s=dhs

It didn't really help.