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36 Posts

11102

July 6th, 2007 15:00

please, I need help uninstalling iTunes on Vista computer........

I installed Quick Time and I guess iTunes came with it.  I don't need iTunes and I trying to UNinstall it.  I went to "Programs and Features" and selected iTunes and Uninstall and it get the following:
 
"WINDOWS INSTALLER     The system adminstrator has set policies to prevent 
this installation."
 
and when I click OK, it get the following:
 
"INSTALLED UPDATES  You do not have sufficient access to uninstall iTunes.  Please contact your system administrator."
 
I don't even have an iPod and I don't need this.......can someone please help me?
 
Thanks, Pamela

2 Intern

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1.9K Posts

July 6th, 2007 16:00

Try to download againg the iTunes installer, and see if there's an option to uninstall.
 
Is any other user on the computer? Are you using a standar or an administrator account?

2 Intern

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1.8K Posts

July 6th, 2007 17:00

Uninstall the whole Quiktime package, make sure the iTunes is uninstalled as well. Then reboot, go back to the Quiktime website and download Quiktime 8 only.(there should be an option to download Quiktime only)
See if that works?
 

36 Posts

July 6th, 2007 20:00

Right after I sent this post, I solved the problem by turning off the "User Account Control"............problem solved, but thank you all for your efforts.
 
Pamea

1.1K Posts

July 7th, 2007 16:00

MRF4700,
Do you have a link for quicktime 8?  7.1.6 is the latest I know of. Thanks

1.1K Posts

July 7th, 2007 20:00

Thought I missed it. Thanks

2 Intern

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1.8K Posts

July 7th, 2007 20:00

kpo127
 
I stand corrected. There is no Quicktime 8, we're still in generation 7. Sorry! and Thanks.
 
 
 
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