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5 Posts

3302

November 22nd, 2010 07:00

Preview/Contextual popup windows don't stay on screen

I may be calling these by the wrong name, but there are 3 types of menus/displays that aren't working properly:

  1. Task bar preview windows
  2. ALT-TAB options
  3. Contextual drop-downs in applications

The behavior is the same for all. The menu/display will appear for a fraction of a second, and then disappear. The first two are pretty self explanatory - the previews on items in the task bar that pop up above the task bar, and the open windows when you press ALT and Tab. These both appear for a fraction of a second and then disappear.

For the last one, when I'm in an application that uses contextual drop-down menus, the same behavior is seen. For example, with Coffee Cup's HTML editor, when I type an HTML tag and hit space, it presents an in-line dropdown menu which shows relevant modifiers to that tag. The menu displays for a fraction of a second, but almost immediately disappears.

Steps I've tried to date:

  1. Disconnect everything from the laptop, including the power cord (thought it might be an external device causing problems)
  2. Use an external mouse and deactivate the built-in trackpad (thought it might be registering movement when none existed)

System info:

  • AlienWare M17x
  • Windows 7 Home Premium 64bit
  • 4 GB RAM

 

Peripherals:

  • AlienWare OptX monitor
  • Logitech G15 keyboard
  • Logitech LX3 Optical Mouse

Any help is greatly appreciated!

5 Posts

November 22nd, 2010 11:00

I appear to have found what may have been the problem. My BIOS was version A02. The current version is A05. After updating the BIOS, the functionality appears to be stable.

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