How much free disk space do you have on the C drive? I'll admit I'm reaching at straws, as I've never seen this error before, but if it can't write temp files that could be the problem.
Prtscreen or alt + prtscreen copies (or should do so) to the XP clipboard. You could check whether it is correctly put in there. That will tell you if it is the paste in Office, or something wrong with XP clipboard or malfunction of the prtscreen key.
If you don't have a short cut to the XP Clipboard, click start run, type clipbrd.exe, click OK or press enter.
I found the service and tried to start it, and got the error "Could not start the ClipBook service on Local Computer. Error 1068: The dependency service or group failed to start."
I am administrator, but we're on a domain that I know sets some other privileges that I'm usually not able to override. Also we are running Sophos anti-virus.
I ordered it with 4 GB, System Properties says 3.00 GB. I'm sure there's a prefectly obscure reason that these aren't contradictory pieces of information.
I normally am running Outlook, OneNote, Trillian, IFS (our ERP Database system), CoCreate Modeling, Drafting and WorkManager (our CAD suite), Skype, and Firefox.
When I run clipbrd.exe the ClipBook Viewer window opens, with a minimized sub-window named Clipboard, and the hourglass showing for a period of time. After 15-30 seconds an error pops up the says "The ClipBook service is unavailable or is not started. Contact your system administrator to have this service started." After I click OK I am able to restore the sub-window named Clipboard. Showing in the Clipboard window is the text I most recently copied.
If I hit PrtScn the text (previous contents of the clipboard) goes away and now it says "ClipBook Viewer cannot display the information in its current format or there is not enough memory to display it. Quit one of more applications to increase available memory, and then try again."
If I hit alt-PrtScn while ClipBook Viewer is active, I get an image of the ClipBook Viewer, as I would expect.
If I hit alt-PrtScn while my CAD software (which is maximized on one monitor and a sub window is partially visible on the second monitor) is active, I again get "ClipBook Viewer cannot display the information in its current format or there is not enough memory to display it. Quit one of more applications to increase available memory, and then try again."
I also get the same message when confined to one monitor.
I also get the same message when the CAD software is not maximized, but fills most of the screen.
If I shrink the CAD window to about 2/3 of the screen alt-PrtScn works as expected, but I still get the error from Microsoft Office Clipboard "Item not Collected: Delete items to increase available workspace"
If I stretch the CAD window a little more and a little more and each time Print Screen, it works, even if I've now stretched back out to size that earlier failed.
If I now maximize the CAD window it works where it previously failed.
If I now add the sub-window it captures the main monitor, but not the sub-window that is on the other monitor.
If I now try PrtScn (without the alt-) I get "ClipBook Viewer cannot display the information in its current format or there is not enough memory to display it. Quit one of more applications to increase available memory, and then try again."
If I now alt-PrtScn the maximized CAD it still works.
If I windowize CAD and stretch it across both screens and alt-PrtScn I get "ClipBook Viewer cannot display the information in its current format or there is not enough memory to display it. Quit one of more applications to increase available memory, and then try again."
@barebuns wrote:
When I run clipbrd.exe the ClipBook Viewer window opens, with a minimized sub-window named Clipboard, and the hourglass showing for a period of time. After 15-30 seconds an error pops up the says "The ClipBook service is unavailable or is not started. Contact your system administrator to have this service started." After I click OK I am able to restore the sub-window named Clipboard. Showing in the Clipboard window is the text I most recently copied.
I think this is the core of the problem you are having. The Clipboard service is not running, and is probably either disabled, or set to manual start, instead of automatic start.
I believe its just Control Panel > Services (or maybe Control Panel > Admin Tools > Services) to get to the list of services for the system. Check through the list for the clipboard service and you should be able to (re)start it, assuming your account has administrative priviledges.
Reading more on ClipBook service it says it is for sharing information with remote computers. Is that really relevent? Is there another service I should be looking for?
The memory difference is because a 32-bit operating system can only address a maximum of 4Gb of memory, and all the memory address space for the different hardware on the computer (e.g., video memory, buffers on different ports, etc) all use that same address space. The system allocates from 4Gb down what it needs, and the user gets all the rest for running programs (usually about 3.2 to 3.5Gb, depending on how much video memory the system has).
Apparently I'm not fully awake today, as I read ClipBook as ClipBoard. Sorry about that.
You don't need the clipbook service to be started for the clipboard to work on your atand alone PC (on my PC clipbook service is disabled; also if you do want it to start it needs Network DDE and Network DDE DSDM services to be started).
It seems to me that there is something corrupted on your system, related to the clipboard/clipboard viewer.
What you could try is to uninstall and reinstall the clipboard viewer.
To do that go to control panel, add/remove programs; in the left column click on add/remove windows components. When that opens higlight Accessories and utilities, click details, highlight accessories, click details, uncheck clipboard viewer, click OK, OK, next, etc. That will uninstall clipboasrd viewer. Restart your PC, then go back and check clipboard viewer, etc. to reinstall it.
Message Edited by JRosenfeld on 10-10-2008 08:17 PM
I have a work around of sorts: I've been working with the /3GB switch on XP startup. If I start in standard mode I am able to do a full two screen print screen (although Office clipboard still reports "Item not collected: Larger than clipboard capacity" ).
I'll try working in standard mode for awhile, but I seem to remember I still had problems in standard mode in the past - not to mention other seemingly memory related issues that drove me to try working in /3GB.
mombodog
2 Intern
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12.7K Posts
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October 9th, 2008 16:00
Try clearing the clipboard
http://office.microsoft.com/en-us/help/HP052548931033.aspx
If no joy, try repairing Microsoft office using the installation CD
You never stated what version of MSO you have
barebuns
13 Posts
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October 9th, 2008 18:00
Larry R
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October 9th, 2008 18:00
barebuns
13 Posts
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October 9th, 2008 18:00
barebuns
13 Posts
0
October 9th, 2008 18:00
Clearing the clipboard didn't help.
I'm guessing it's either an XP setting, or a hardware issue since I have problems regardless of whether Office is running or not.
PudgyOne
9 Legend
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30.3K Posts
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October 9th, 2008 20:00
JRosenfeld
2 Intern
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4.4K Posts
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October 9th, 2008 20:00
Prtscreen or alt + prtscreen copies (or should do so) to the XP clipboard. You could check whether it is correctly put in there. That will tell you if it is the paste in Office, or something wrong with XP clipboard or malfunction of the prtscreen key.
If you don't have a short cut to the XP Clipboard, click start run, type clipbrd.exe, click OK or press enter.
barebuns
13 Posts
0
October 10th, 2008 17:00
I found the service and tried to start it, and got the error "Could not start the ClipBook service on Local Computer. Error 1068: The dependency service or group failed to start."
I am administrator, but we're on a domain that I know sets some other privileges that I'm usually not able to override. Also we are running Sophos anti-virus.
barebuns
13 Posts
0
October 10th, 2008 17:00
I ordered it with 4 GB, System Properties says 3.00 GB. I'm sure there's a prefectly obscure reason that these aren't contradictory pieces of information.
I normally am running Outlook, OneNote, Trillian, IFS (our ERP Database system), CoCreate Modeling, Drafting and WorkManager (our CAD suite), Skype, and Firefox.
barebuns
13 Posts
0
October 10th, 2008 17:00
If I hit PrtScn the text (previous contents of the clipboard) goes away and now it says "ClipBook Viewer cannot display the information in its current format or there is not enough memory to display it. Quit one of more applications to increase available memory, and then try again."
If I hit alt-PrtScn while ClipBook Viewer is active, I get an image of the ClipBook Viewer, as I would expect.
If I hit alt-PrtScn while my CAD software (which is maximized on one monitor and a sub window is partially visible on the second monitor) is active, I again get "ClipBook Viewer cannot display the information in its current format or there is not enough memory to display it. Quit one of more applications to increase available memory, and then try again."
I also get the same message when confined to one monitor.
I also get the same message when the CAD software is not maximized, but fills most of the screen.
If I shrink the CAD window to about 2/3 of the screen alt-PrtScn works as expected, but I still get the error from Microsoft Office Clipboard "Item not Collected: Delete items to increase available workspace"
If I stretch the CAD window a little more and a little more and each time Print Screen, it works, even if I've now stretched back out to size that earlier failed.
If I now maximize the CAD window it works where it previously failed.
If I now add the sub-window it captures the main monitor, but not the sub-window that is on the other monitor.
If I now try PrtScn (without the alt-) I get "ClipBook Viewer cannot display the information in its current format or there is not enough memory to display it. Quit one of more applications to increase available memory, and then try again."
If I now alt-PrtScn the maximized CAD it still works.
If I windowize CAD and stretch it across both screens and alt-PrtScn I get "ClipBook Viewer cannot display the information in its current format or there is not enough memory to display it. Quit one of more applications to increase available memory, and then try again."
Larry R
2 Intern
•
1.7K Posts
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October 10th, 2008 17:00
I think this is the core of the problem you are having. The Clipboard service is not running, and is probably either disabled, or set to manual start, instead of automatic start.
I believe its just Control Panel > Services (or maybe Control Panel > Admin Tools > Services) to get to the list of services for the system. Check through the list for the clipboard service and you should be able to (re)start it, assuming your account has administrative priviledges.
barebuns
13 Posts
0
October 10th, 2008 18:00
Larry R
2 Intern
•
1.7K Posts
0
October 10th, 2008 18:00
The memory difference is because a 32-bit operating system can only address a maximum of 4Gb of memory, and all the memory address space for the different hardware on the computer (e.g., video memory, buffers on different ports, etc) all use that same address space. The system allocates from 4Gb down what it needs, and the user gets all the rest for running programs (usually about 3.2 to 3.5Gb, depending on how much video memory the system has).
Apparently I'm not fully awake today, as I read ClipBook as ClipBoard. Sorry about that.
JRosenfeld
2 Intern
•
4.4K Posts
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October 10th, 2008 18:00
You don't need the clipbook service to be started for the clipboard to work on your atand alone PC (on my PC clipbook service is disabled; also if you do want it to start it needs Network DDE and Network DDE DSDM services to be started).
It seems to me that there is something corrupted on your system, related to the clipboard/clipboard viewer.
What you could try is to uninstall and reinstall the clipboard viewer.
To do that go to control panel, add/remove programs; in the left column click on add/remove windows components. When that opens higlight Accessories and utilities, click details, highlight accessories, click details, uncheck clipboard viewer, click OK, OK, next, etc. That will uninstall clipboasrd viewer. Restart your PC, then go back and check clipboard viewer, etc. to reinstall it.
barebuns
13 Posts
0
October 10th, 2008 19:00
I have a work around of sorts: I've been working with the /3GB switch on XP startup. If I start in standard mode I am able to do a full two screen print screen (although Office clipboard still reports "Item not collected: Larger than clipboard capacity" ).
I'll try working in standard mode for awhile, but I seem to remember I still had problems in standard mode in the past - not to mention other seemingly memory related issues that drove me to try working in /3GB.
Any ideas how I can get the best of both worlds?