Problem with Vista,unable to shutdown and restart

Question

Hello!!I have just bought an Inspiron 1520 Dell..I have put init Windws Vista Business..The problem is that i cannot shut it down..When i select the shut down from the 'start'menu the screen says that it disconnects but it stays in that for a long(45' yesterday)...Does anybody know how to fix it???The notebook works erfectly at all other applications....The only problem is that i cannot shut it down and restart it..It has a T7500 intel duo core proccessor and 2GB RAM and Nvidia GeForce 8600 GT... THANX!!!

dunedin · Answer

Does it shut down in Safe Mode?

I have not tried this myself, but Vista has a well hidden utility for this.

Type Shutdown in the Start box to access the Shutdown Troubleshooter.
It will let you disable the culprit.

Aragorn23 · Answer

Yes,in safe mode it shuts down normally...Can you explain me a little more what i should do???Thanx!!!!!!

Aragorn23 · Answer

There is no identification of any kind of problem....When i go to reliability and performance it shows me that the notebook hasn't shat down properly but that's all..i don't have any performance issue or something like that...Anyway,thanx a lot for your time!!!;)

dunedin · Answer

Try this and see if Vista identifies any problems

Control Panel/Classic View. Then proceed to Performance Information and Tools.

Next, click on Advanced Tools in the navigation bar on left.

Try to look for “Performance Issues” near the top of the screen. If you don’t see any issues, Vista hasn’t detected any issues when shutting down your PC.

By clicking on the link, a window will pop-up, identifying the problem in long shut-down times.

dunedin · Answer

Next thing is to disable everything not needed to start every time you boot up

1. Click on the Vista start icon in the bottom left corner of your screen.

2. Type MSCONFIG in the search box and then either press enter on your keyboard or double-click on the MSCONFIG program that appears in the search results.

3. Vista will ask you for permission to continue. You may see a box asking you to key in your computer's administrator user name and password.

Or, if you're already logged into Vista as an administrator, you may see a box asking you if you would like to continue.
Either way, follow the on-screen prompts to give Vista permission to continue.

4. Microsoft's System Configuration Utility will launch.
Click on the Startup tab.

Keep the page open then go to one of the links below.

http://www.castlecops.com/StartupList.html

http://www.sysinfo.org/startuplist.php

Read the Key at top of page. Use the Search box to check all your entries.
It will tell you what all the entries are and whether you can disable them or not. It will also identify any malware. Disable everything which is not needed to run at start up

When you reboot you will get a message saying you have started in "Selective Startup" Click "Don`t show this message again" then OK

Also check in Device Manager for any YELLOW splats. This could be a driver problem. Did you just update any drivers?

Right click Computer/Properties

Device Manager (left hand side)

LAHarrison · Answer

I have a similar problem with my desktop (Inspiron 530s). I found that when I disable the network connection, I can shut down normally. (Disconnecting from the network doesn't help...the connection has to be disabled)

It took months to stumble across it...

At this time, I'm troubleshooting the wireless N card and its driver.

Lee

Windows General

Problem with Vista,unable to shutdown and restart

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