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2814
March 15th, 2007 03:00
Problem with Windows Mail
When I close the Windows Mail program, it prompts me with:
“Windows Mail can compact the message store. This may take up to a few minutes. OK or Cancel”
When I click OK, then:
“Compacting the Windows Mail database” message appears, but a few seconds later when the progress bar is about 50% done, the following message appears:
“Windows Mail has stopped working.”
And then:
“Check online for a solution and restart the program” or “Restart the program.”
Clicking on Problem Details reveals the following explanations:
Problem signature
Problem Event Name: BEX
Application Name: WinMail.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b0f9
Fault Module Name: StackHash_ea8f
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000001
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: ea8f
Additional Information 2: 0cc38d82a5cbf36977b21a87669d36c4
Additional Information 3: 1960
Additional Information 4: 0664d6129a7b254fb7d4319f387ac813
And then a popup appears with the following message:
“Windows Mail was closed. To help protect your computer, Data Execution Prevention has closed Windows Mail. Click to learn more.”
When I click Cancel to the very first prompt , Windows Mail shuts down with no problems.



fullerwe
2 Posts
0
March 15th, 2007 23:00
Problem signature:
Problem Event Name: BEX
Application Name: MOVIEMK.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b5b6
Fault Module Name: sonicMP4Demux.ax
Fault Module Version: 1.4.402.60802
Fault Module Timestamp: 44d0994d
Exception Offset: 0004e688
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: f7c8
Additional Information 2: 344a3dab9f852d1602c1cbab4747c297
Additional Information 3: 3304
Additional Information 4: 414607199becb14552b3719f419e3d40