UNSOLVED

chrislangdon

updated

22 years ago

0

4360

November 27th, 2004 05:00

problems shutting down internet explorer

nearly everytime i go to shut down my pc it stops in mid process of shutting down and a window pops up and says closing ie.explorer.exe and i have to wait for it to end or hit "endnow" and then it shuts down almost right away, any ideas?
  • jamez kann

    2 Intern

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    860 Posts

    359

    0

    Posted November 27th, 2004 13:00

    Hi

    click on the link "Essential spyware removal steps and other hijackthis help forums" below and follow all the instructions (Step 1-5) and post the hijackthis log(ON THE VIRUS BOARD NOT HERE) after reading (Instructions a/b/c) after downloading/running all the programs mentioned there alongwith the Online anti-virus scans .Update all the programs ie spybot http://www.safer-networking.org/en/howto/update.html the latest updates were on 18-1-2004 ,AND adaware http://www.colby-sawyer.edu/information/technology/updates/ad-awareusage.html
    before logging into safe more to run it .
  • 359

    0

    Posted November 28th, 2004 01:00

    hello first i made a mistake the error that i get is iexplore.exe  Second i already have spybot and also have Norton 2k4