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651 Posts
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9128
April 30th, 2006 02:00
Problems with defrag and safe mode
Using a Dell Inspiron 1150, windows xp pro, not a new installation, had mother board replaced by Dell under warranty about 2 months ago. I use this laptop every day. Did not have a problem with defrag when laptop came back from service.
I launch defrag and get this exact message:
Disk Defragmenter has detected that Chkdsk is scheduled to run on the volume: John's Notebook C Please run Chkdsk /f
I go to the DOS like screen in Win XP Pro, and type Chkdsk /f at the C:\ prompt.
I get this exact message:
Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts (Y/N)
I disable Norton Internet and Norton Anti-virus and Spyware Doctor. I try Chkdsk again. No luck.
I type Y for Yes and restart. Nothing changes, same messages appear.
I go to Safe Mode to try to run defrag from there.
A page appears (black background, white letters), listing drivers in win sys, but then hangs. After ten minutes with no progress, I press the power button to shut the computer down.
I ran full system scan for spyware and viruses.
Two days ago I downloaded a Music Manager from www.emusic.com. I have not deleted it, hoping that someone here can assist.
Thanks, john
I can't defrag or get into Safe Mode. Can you Help?
John
I launch defrag and get this exact message:
Disk Defragmenter has detected that Chkdsk is scheduled to run on the volume: John's Notebook C Please run Chkdsk /f
I go to the DOS like screen in Win XP Pro, and type Chkdsk /f at the C:\ prompt.
I get this exact message:
Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts (Y/N)
I disable Norton Internet and Norton Anti-virus and Spyware Doctor. I try Chkdsk again. No luck.
I type Y for Yes and restart. Nothing changes, same messages appear.
I go to Safe Mode to try to run defrag from there.
A page appears (black background, white letters), listing drivers in win sys, but then hangs. After ten minutes with no progress, I press the power button to shut the computer down.
I ran full system scan for spyware and viruses.
Two days ago I downloaded a Music Manager from www.emusic.com. I have not deleted it, hoping that someone here can assist.
Thanks, john
I can't defrag or get into Safe Mode. Can you Help?
John
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jocase
651 Posts
0
May 6th, 2006 18:00
After e-mailing the much trashed Dell support, they sent me directions which I followed and solved the problem.
This board doesn't get much results compared to the hardware board.
If you need to know the fix, post your question here.
John
barbmac
2 Posts
0
March 9th, 2008 16:00
I cannot defrag my laptop. I am accessing defrag from My Computer>Properties>Tools>Defrag. It analyses, tells me I need to defrag & goes to 3% before it loses connection & tellsme to restart defrag. I have done CHKDSK (NTFS file system), disabled my Symantec Anti-Virus & my desktop Weather Channel before attempting defrag. The analysis states that I have 56% free space.
I am very frustrated....Please, help me!
Dell Inspiron 1150, Intel(R), Celeron(R) CPU 2.6GHz, 512 MB of RAM
Microsoft Windows XP Professional, Version 2002, Service Pack 2
Dell Wireless 1350 WLAN mini-PCI card
jocase
651 Posts
0
March 10th, 2008 02:00
Get the windows xp disk that came with your Dell and use it to repair windows. Google repair windows for directions.
barbmac
2 Posts
0
March 10th, 2008 14:00
Thank you for sharing, Jocase!
I contacted Dell & they are sending a back-up disk on a one-time-only basis. I'll Google the info. as you suggest. Once again, I appreciate your assistance. Wish me luck....this is my first laptop and my PC is having a PCI problem, so I'm relying totally on this laptop right now until I fix the ethernet card problem on the PC.
On another subject, Is it possible to add another USB port to this laptop? I have two on mine....I use one for the power cord and the other for my printer. I would like to attach a Majic Jack for low-cost phone service to one of the ports, but will have to switch off with my printer as it is now.
Slainte!
Barb