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January 22nd, 2005 03:00
Recurring Virus or Hijack Spyware
I think I have a program loaded on my computer that came from the internet that loads up automatically when I turn on the computer. I have Spybot software that shows you the programs that are being loaded. I think that the program is putting the a virus on my computer every time I go on line. What is the best way to combat this ?
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jwatt
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January 22nd, 2005 03:00
First, make sure your antivirus software definitions are current, and scan your system for viruses. If that doesn't resolve the problem, download, install, update and run Ad-Aware and Spybot as described in this article.
If the problem still isn't resolved, download HijackThis, a malware analysis and removal tool, and submit the log it produces for analysis.
Here's an illustrated guide to installing and running HijackThis that you may find helpful.
Copy and paste the contents of the log you saved in a new message in the Virus/Spyware Information and Removal board. Be sure to describe the problem you're experiencing. DON'T ATTEMPT TO FIX ANYTHING REPORTED BY HIJACKTHIS without expert advice!
Jim