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arthurn

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18 years ago

A

arthurn

2 Posts

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1126

December 30th, 2008 04:00

Reinstalling Windows

I have a Dell Inspiron 600m, and I would like to reinstall Windows XP. I got the laptop in USA but I have moved to Hong Kong for good. I do not have the reinstall discs. I know I can order them, but I doubt Dell would send the discs to Hong Kong, and Hong Kong Dell support would not take responsibility because it's bought in the USA.

So, my question is, can I use a generic Windows XP CD but use the product key for my laptop? Or must I use the Dell disc? If so, should I contact Dell USA or Dell Hong Kong? Warranty is over, by the way.   

  • A

    arthurn

    2 Posts

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    Posted December 30th, 2008 04:00

    Thanks for your reply. So, how can I that OEM Dell disc, given that I am in Hong Kong? The request disc page doesn't allow foreign address.

  • H

    husky0894

    1630 Posts

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    Posted December 30th, 2008 04:00

    You must use the OEM Dell disc with the product key you have.  The other option, which is about the only one you have - use that copy with its product key (or if you don't have it, or used it already, purchase a retail copy of XP).

     

  • R

    RobinBredin

    6 Operator

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    3717 Posts

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    Posted December 30th, 2008 06:00

    Hi arthurn, The link HERE will take you technical support for Hong Kong, who can supply you with the OEM disc's. Ps I like the way it is set out in 2 languages.

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