replacing missing dll file

Question

Hi all, I am currently in the middle of a battle with a very nasty spyware/malware program that has been self replicating all over the place. Anyway, had a corporate IT guy my wife works with trying to mess with it and he was trying to remove dll files that the malware installed (10000 plus items in a 2 week period). In the process, I think he deleted a dll file I need for IE. When I try to open it, it comes up that it is missing msoeres.dll. I'm not sure if replacing that will get it to run but I'm hopeful. Anyway, can anyone help me with some remedial instructions on how to download this and install it. I downloaded it from a website and unzipped it to the system folder but it still doesn't work. Poss. I am just not doing something correctly as I'm fairly new to messing with this. Any help would be appreciated. Thanks     Chip

Denny Denham · Answer

chipmeister,

Msoeres.dll is associated with Outlook Express and should be located in C:\Program Files\Outlook Express. It must also be the correct version to match your installation of OE. The easiest way to replace it is to go to Start|Settings|Control Panel|Add/Remove Programs and uninstall Outlook Express. Then go into Add/Remove Programs, select Microsoft Internet Explorer X and Internet Tools, select "Add a component" from the context menu that appears when you click the Add/Remove button and reinstall Outlook Express from there.

chipmeister · Answer

Thanks Denny, one question though. If I uninstall OE, will I loose everything in my inbox? I have a number of items there I would like to save. I had considered just burning the items to disc but have 2 problems. First, with the missing dll, I can't even open OE or the inbox. Second, I'm also having trouble with my burner but that is a sep. problem I'm working on. Any thoughts?   Chip

Denny Denham · Answer

chipmeister,

No, uninstalling/reinstalling OE will not disturb your email that is already on the hard disk. However, if you wish to insure that it is safe, you can store it on CD and import it in the event an unexpected problem should arise. The procedure for doing this is here. Since all the copying is done from within Windows Explorer and not OE, your inability to open OE doesn't cause a problem.

chipmeister · Answer

Thanks Denny. I found the inbox file at:  C:\WINDOWS\Application Data\I...\Outlook Express. All the mail files are iexplore associated ( the page with the 'e' symbol and the folded over upper right corner). But, they will not open. I had a bit of trouble with this before and for some reason, clicking on it does nothing. I guess I'll have to work on that. I really appreciate your help. I'll be out of town for work Wed and part of Thurs but I'll try to run the solution again on Thurs. Thanks again.   Chip

Denny Denham · Answer

chipmeister,

*.dbx files cannot be opened. After they have been imported into OE as folders they can be opened from within OE. As long as your installation of OE is not working those files will be unaccessible. I'll be away from the forum for several days myself. With luck, this will all be sorted out by the time I return.

Windows General

replacing missing dll file

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