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April 16th, 2011 12:00
Restoring a System Image in Windows 7 - Error 0x80042407
I am in the process of recovering from a hard disk failure. I have installed the new hard disks (2xWestern Digital units - 1TB each) and reinstalled the original operating system (Windows Vista 64-bit) as per the manufacturer's instructions. I had previously upgraded to Windows 7 (64-bit) before the disk crash so reinstalled the Windows 7 upgrade. Prior to the disk crash I had prepared a routine Windows 7 repair disk and a routine system image (stored on an external USB hard drive). I tried to restore the machine using my system image, which started and then gave the following error message: "System image restore failed. Disk set as active in BIOS is too small to recover the original system disk. Replace the disk with a larger one and retry the operation (0x80042407)". This seems to be a common error message code, but I have not seen a sensible way of overcoming the problem. The original disks from which the system image was made were 640GB items, so the 1TB disks are clearly larger by nearly 50%, so why am I getting this message?
Mary G
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20.1K Posts
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April 16th, 2011 12:00
Did you check the bios for the incorrect active disk entry? This sounds like a RAID problem since you have 2 disks--so check the bios for that. Post your model computer and maybe someone with raid experience can help.
creigiau
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April 16th, 2011 15:00
Hi - Thanks for getting back to me. Yes, I think it may be a RAID problem. The computer is a Dell, XPS 435MT, that has had several problems since new, 2 replacement graphics cards and now the hard discs. It was set up as a RAID system but foolishly I have no details about the previous installation, except that there was a "recovery disc, D:" of 8GB capacity. I presumed, probably wrongly, that the system image would re-establish the disk partitions and structures of my old system but the system image may only be recoverable on to the previous structures set up by Dell, and as I said above I did not take a note of these.
jackshack
6.4K Posts
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April 16th, 2011 16:00
From the description it appears the computer was delivered in RAID 0 configuration. Before trying to restore the image it will be necessary to re-create the RAID set. Do that by starting the computer and pressing CTRL-i during the RAID status message that should appear after the self test has finished. Choose Striping from the menu that shows up, and just leave all else in the default. You will be asked for a stripe size, but unless you have a special need, the default works fine. I've never set up on this particular computer, but it should default to making the RAID from the two hard drives you have installed. After you have the RAID set up you will need to boot from your image restore disks and transfer the image to the RAID.