Resulting folders on D: not what I expected after Move process

Question

My previous computer was a June 2011 HP Laptop model. As a replacement, I just purchased a new Dell G5 15 model. So, I was totally unaware that user data belongs on the D:\ partition.

A friend from my work explained that and the process to move my data from C: to D:\ First I moved my iTunes folder. This created an iTunes folder on D:\ but did not move the contents. So I copied and pasted the contents. The iTunes App was able to find the song files on D:. I then read articles on the subject in the Wiki site and For Dummies site. I had failed to press the Move button.

I’ve since moved the Documents, Downloads folders (both went fine) and Pictures folders from C: to D:\ Though everything is working, and the files on D:\ are being accessible by the applications on C:, the folder situation on D:\ doesn’t look right.

When I go into “This PC” and look down the left side list I see “DATA (D:). I also see a D:\ with a blue Music note icon to the left; and a D:\ with a Picture folder icon to the left.

It appears the Music and Pictures folders (with icons) got sucked into the D:\ level itself (the level before the Root level).

I created my own Pictures folder on the root of D:\ and moved the Pictures sub-folders from the D:root into the Pictures folder that I created.

On the Root of my D:\ I have the following folders:

iTunes

Pictures (folder that I created)

Documents

Downloads

Since the current layout is working, maybe I should just leave well enough alone. But I’m leery of moving the other data folders to D:, concerned they might too disappear. The remaining data folders, still on C:, have never been used and are empty. I'd just like to know what went wrong with the move of Music and Pictures.

I thought about doing the whole Move in one step from the C:\Users or C:\Users\ level, but the Location Tab is not available at either level.

GZMusicFan · Answer

To DELL-Cares I definitely could use assistance with this issue. You are requesting some info from me. Please provide an e-mail that I can reply to. I cannot reply to a noreply email address.

speedstep · Answer

phishing for email addresses is not allowed. Phishing is the attempt to obtain sensitive information such as usernames, passwords and email addressses.

GZMusicFan · Answer

No harm meant. I'm new at this community.

I received 2 emails from DELL-Cares's noreply email address stating that someone had PM'd me and needed my Service Tag so he could help me:

"From: DELL-Cares
Date: 05-18-2020 06:06 PM

Hello, I’m your Dell virtual assistant. I see you've opened a thread.

In order for me to review your system configuration, may I have the Service Tag / Express Service Code/ Order Number?"

"From: DELL-Cares
Date: 05-21-2020 02:42 PM

Hello, I haven’t yet received the Service Tag / Express Service Code/ Order Number. I’ll be able to review your system configuration as soon as I receive it from you."

I did not know how to get in touch with that person. It's not possible to reply to the noreply email address.

So I did the only thing I knew to do. I posted the above message requesting an email address that I could reply to and send my Service Tag to.

It was only after posting the above message I discovered that you click on the Subject line to get to the PM area in order to reply.

The emails I received from DELL-Cares did it state how to reply, or how to get to the PM area.

Again, no harm meant. And I do apologize as I now realize the above message was inappropriate. I regret posting it. Again, I'm new to this whole thing.

nyc10036 · Answer

Look for a PM from Dell Cares. It should be there when you log into Dell.com   Some folders are meant to be moved. Some aren't.   .

GZMusicFan · Answer

Thanks I found the PM area. I left two replies with my Service Tag and times when I am available to accept assistance from the tech who was PMing me.

Windows General

Resulting folders on D: not what I expected after Move process

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