rlsetup.exe messed up my internet browsers ... please help!

Question

I have a Dell Dimension 4300. I used to get the "low virtual memory" error so I installed "rlsetup.exe" (I read from other forum that this might help) and it fixed the low virtual memory problem but now my internet browers don't work.

I use sbc/yahoo DSL so I even uninstalled and re-installed the whole thing but everytime I open either sbc/yahoo browser or IE browser they try to download the website pages but fail to show the pages. I know that I'm connected to internet 'cuz I get "the blinking two connected computers."

Also after I installed rlsetup.exe and restarted my computer it started to delete some of the stuff which I couldn't tell what 'cuz it went by too quickly. One of the things it deleted was urlmon.dll 'cuz everytime I tried to open any browser an error message saying that it can't located urlmon.dll so i copied and pasted urlmon.dll from my laptop to my desktop. and that error message doesn't pop up anymore.

sorry for the long message. I'm really out of ideas and need your advice.. thank you so much in advance!

kippy50 · Answer

Try a system restore to a point before you installed the offending software.  But before doing this, look in the tools of this software and see if it keeps a backup of the changes it made to your system.  If it did you may be able to undo the mess it made.  Kip

kt4001 · Answer

I tried doing the system restore but whenever I click on it I get a blank window. Also when I installed rlsetup.exe I didn't see any installing windows but it just unpacked itself but didn't create any folders for its contents so I'm not so sure how to get to its tools section.

Thank you so much for your advice anyhow... is there anything else I can do to fix this?

kippy50 · Answer

Did you look within the software you installed and see if it has a backup or offers you an option to undo the changes you made?  Kip

Windows General

rlsetup.exe messed up my internet browsers ... please help!

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