rundll error and ie popups for work offline

jthutmd,

What operating system are you running? Have you scanned it for viruses and spyware/malware? Here are some steps to locate and hopefully eradicate malware:

First, make sure your antivirus software definitions are current, and scan your system for viruses. If that doesn't resolve the problem, download, install, update and run Ad-Aware and Spybot as described in this article. Be sure to configure Ad-Aware as described in the article!

If the problem still isn't resolved, download HijackThis, a malware analysis and removal tool, and submit the log it produces for analysis to one of the sites listed below.

With the Windows Explorer, go to C:\, right click and create a folder named HJT. Unzip the downloaded file HijackThis.zip into the newly created directory, C:\HJT.

After installing HijackThis.exe in the directory C:\HJT, run Hijackthis from that directory. Click on the 'scan' button and then 'save log' button. Save the file in the directory C:\HJT. Use a name like HijackThis.txt.

Here are some sites where you can receive help analyzing your HijackThis log from trained experts. Note that the sites require registration before you will be able to post.

Subratam.org
BleepingComputer.com
ZerosRealm.com

Copy and paste the contents of the log you saved in a new message in one of the forums listed above. Be sure to describe the problem you're experiencing. DON'T ATTEMPT TO FIX ANYTHING REPORTED BY HIJACKTHIS without expert advice!

There are lots more people with malware problems they haven't been able to resolve than there are expert HijackThis analysts, so please be patient. Please see the Alliance of Security Analysis Professionals (ASAP) site for a complete list of member sites providing support and assistance.

Jim

jim thanks. i have Windows 98 SE. i ran Spybot and this has not helped and i do it weekly. i also installed McAfee 6.0 and this has not worked either.

jthutmd,

I'm not sure what role AOL is playing in this problem. Have you tried scanning your system with Ad-Aware using the settings shown in the link I posted? If that fails to clean things up, I'd suggest downloading HijackThis and getting expert help. Do you have all critical updates available from Microsoft Windows Update installed?

Jim

In addition to jimw's advice, do a search for 'bridge.dll'. This has been known to cause rundll problems. If it comes up, do a google search for removal.