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6374
January 1st, 2006 15:00
safe boot via msconfig - now stuck
I'm in the process of following instructions to eliminate some spyware and used the symantec msconfig procedure here
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406?OpenDocument&src=sec_doc_nam to boot into safe mode. Unfortunately I now know that my system will not boot into safe mode. Since I used msconfig to get into safe mode and not the F8 key I'm stuck.
How do I get to a place where I can modify msconfig back to normal boot? I have the reinstallation cd provided by Dell when I bought my system but don't really want to reinstall windows if I don't have to. This doesn't seem like a repair issue either but perhaps I'm wrong.
Specifics of what happens when I boot:
Basic Dell bios load screen and then windows splash.
Black screen with "safe mode" in the 4 corners of the screen
Windows is startup up... screen
Login screen with all user accounts showing.
I log in as administrator or another account with admin privileges.
Loading personal settings screen.
Black screen with "safe mode" in the 4 corners.
Dialog box with "Windows is running in safe mode, etc." appears briefly and then goes away. Quickly clicking yes doesn't make a difference.
Then nothing. I'm sitting with a black screen, safe mode in the 4 corners, MS Windows XP...SP2 on the top, a mouse cursor and nothing else. The only thing I can do is press "windows-key L", which presents me with a "Unlock Computer - this computer is in use and has been locked" window. If I use the account I originally chose nothing happens - back to the same screen. If I choose another userid with admin privs I get "This will log off the current user". I choose OK and get back to the basic login screen with all user accounts showing.
Any ideas?
How do I get to a place where I can modify msconfig back to normal boot? I have the reinstallation cd provided by Dell when I bought my system but don't really want to reinstall windows if I don't have to. This doesn't seem like a repair issue either but perhaps I'm wrong.
Specifics of what happens when I boot:
Basic Dell bios load screen and then windows splash.
Black screen with "safe mode" in the 4 corners of the screen
Windows is startup up... screen
Login screen with all user accounts showing.
I log in as administrator or another account with admin privileges.
Loading personal settings screen.
Black screen with "safe mode" in the 4 corners.
Dialog box with "Windows is running in safe mode, etc." appears briefly and then goes away. Quickly clicking yes doesn't make a difference.
Then nothing. I'm sitting with a black screen, safe mode in the 4 corners, MS Windows XP...SP2 on the top, a mouse cursor and nothing else. The only thing I can do is press "windows-key L", which presents me with a "Unlock Computer - this computer is in use and has been locked" window. If I use the account I originally chose nothing happens - back to the same screen. If I choose another userid with admin privs I get "This will log off the current user". I choose OK and get back to the basic login screen with all user accounts showing.
Any ideas?
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SitelTech
276 Posts
0
January 1st, 2006 15:00
:)
kms57
2 Posts
0
January 1st, 2006 16:00