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7 Posts

5658

June 29th, 2008 18:00

SndVol32.exe windows can not execute

I am trying to use Skype.  I can see and hear my friend, but she can not see or hear me. Initially both computers worked properly.  According to Skype my volume control is muted.  Following instructions, I have clicked on the control panel -> volume and audio and then was referred to the add/remove program to add the file sndvol.exe. Then windows says it can not execute sndvol.32.  I followed the instructions to connect to microsoft support for help.  Microsoft wants to charge me $54.00 dollars to correct the missing or damaged file.  Microsoft said that I could have this problem corrected free by Dell.  Please help me correct this problem.

2 Intern

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14.4K Posts

June 29th, 2008 19:00

try uninstalling your audio driver in add|remove programs then reinstall the driver (preferably the latest one from the dell site).

2 Intern

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253 Posts

June 29th, 2008 19:00

Put your CD/DVD windows xp in your cd drive

 

Click Start

Click Run

Type cmd

 

 

Now type your CD/DVD drive's letter

Mine is E

your drives letter is different

Type it like this E:

And hit Enter

 

 

 

Now type cd i386

And hit Enter

 

 

Now type expand -r sndvol32.ex_ %systemroot%\system32

 

Now hit Enter

You should see this screen

 

 

Note/1 : If your CD drive is D type the following

D:\I386>expand -r sndvol32.ex_ %systemroot%\system32

 

Note/2 : there is a space after sndvol32.ex_

 

Now restart your computer

It should work

 

Good Luck

 

7 Posts

June 29th, 2008 22:00

I have the inspiron 2200 laptop.  The windows xp was already installed when I got it.  I do not have a CD.

2 Intern

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253 Posts

June 29th, 2008 22:00

Well

I Can give you the sndvol32 file

the size is too small 135 KB

But I think it is not allowed to put here a direct download

 

 

1.4K Posts

June 30th, 2008 01:00

7 Posts

June 30th, 2008 21:00

I want it.  How can I get it?

7 Posts

June 30th, 2008 21:00

I tried to open this file, but my computer would not.
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