crystal eyes,

Thank you for using the Dell Community Forum.

What is the exact text of the error so that we know what you are dealing with? You may also want to test the system with the diagnostics that came with it to determine if the problem is hardware.

i really don't know what the text is, and how do you run a diagnostic?

 

In order to help us narrow the problem down from a few hundred thousand possibilities, you really need to write down the error message that appears on the blue screen when it occurs and type that error message into a reply on this forum. In other words - what does it say on that screen.

Steve

crystal i went through the same problem with my 600m and dell support had no idea try reinstalling your video card driver and then updating your drivers usually the blue screen happens due to a hardware configuration setting or driver being in the wrong state unless there is a more serious problem if i can be of more help my email is syst3m_5hutd0wn@yahoo.com i also use yahoo messenger feel free to add me