SONY DVD+-RW DW-Q58A ATA Problem

Question

I have have a XPS M1710 and I recently installed Vista 32bit.

Now that I have installed vista the laptop doesn't detect my DVD RW drive. It doesnt show up in My Computer and it wont play anything.

My DVD RW drive is: SONY DVD+-RW DW-Q58A ATA

I went to device manager and it says:

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39).

I have looked everywhere for a new driver but I cant find one. Does anyone know where I can find a driver for the SONY DVD+-RW DW-Q58A ATA that is suitable for vista.

Thanks in advance for any help.

Message Edited by Ashley Fox on 02-04-2007 11:01 AM

Pat.Brown · Answer

I am having the same exact problem on my Dell 9300 Inspiron Laptop.  Ever since I installed Vista Ultimate 32 I have not been able to load DVD's.  I got the same message you did.  I am using a NEC +-RW ND-6650A.  If you get a solution please keep me in mind.  I will continue looking.   Pat Brown:smileyhappy: pat.brown@gci.net

mattseckora · Answer

SONY DVD+-RW DW-Q58A ATA Device I am having the same issues. Just let me know when there is a fix.

davejohn · Answer

This deals with Vista RC2, but it might help:   http://support.microsoft.com/kb/320553/   Dave

Ashley Fox · Answer

Thanks Dave.   I clicked on your link and tried method 1. I couldn't find UpperFilters but I had a LowerFilters which I deleted as instructed. I restarted my computer and now my dvd drive works!   The help was much appreciated!

Pat.Brown · Answer

Thanks - I tried the first method and it worked perfectly.   Thank You Very Much   So Simple!  Go Figure!  I never would of got this corrected without your post.  Thanks Again!

mattseckora · Answer

That small edit in the regedit did the trick.   Thanks again!

davejohn · Answer

And thanks for letting me know it worked!   Dave

anaylor01 · Answer

It no longer exists. Can someone help me. The drive runs but it doesn't recognize cd/dvds.

Windows General

SONY DVD+-RW DW-Q58A ATA Problem

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