Unsolved

This post is more than 5 years old

15 Posts

29722

November 10th, 2008 06:00

Studio 1535... can I go from 64bit to 32bit?

Got Studio 1535 a couple months ago. x64 vista and 4 GB RAM. Nothing but trouble... wich took a few weeks to get serious or I would have returned for a refund. (Media panel electrostatic buttons go crazy regularly. Boot up is often dysfunctional... apparently some drivers don't load so I usually have to boot two or three times before it fully loads properly... also often fails to wake from sleep: black screen)

Anyway, after updating the bios that was supposed to fix the problems (but didn't), I'm thinking maybe what I need to try is putting 32bit vista on this machine. I'd be wasting a bit of RAM, but at this point I'd be happy to have a machine that I can count on to boot up clean and solid on one try --every time. ... and have the media panel buttons just sit there and mind own business until I press one.

So... what's the process to get a 32 bit version of Vista from Dell if I bought the machine w/64 bit on it? I'm guessing the 32bit drivers may be more mature.

6 Operator

 • 

3.7K Posts

November 10th, 2008 08:00

You can contact Dell and request a copy of the 32 bit from tech support. Here is a link where you can order your disc.

http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&cs=19&l=en&s=dhs&redirect=1

2 Intern

 • 

1.7K Posts

November 10th, 2008 11:00

Don't forget to install all the required drivers.  The full list, in the order it should be loaded, is:

  • Dell™ Notebook System Software
  • Intel® Mobile Chipset Driver
  • ATI Mobility Radeon HD 3400 Series or Mobile Intel® GMA X3100 Video Controller
  • Ricoh® Media Card Reader Driver
  • Intel Flash Cache Logic Chip (Intel Turbo Memory) (if applicable)
  • Broadcom® 5784M 10/100 Integrated Network Controller
  • Wireless driver (if applicable)
  • IDT® 92HD73C Audio Driver
  • MDC driver (if applicable)
  • Dell Touch Pad Driver
  • Creative Webcam Driver (if applicable)
  • Fingerprint Reader Driver (if applicable)
  • Infrared Reader Driver
  • Bluetooth® driver and stack (if applicable)

 

2 Intern

 • 

1.7K Posts

November 10th, 2008 11:00

Make sure you get all the required drivers.  The full list for the 1535, in the order they should be installed, is:

  • Dell™ Notebook System Software
  • Intel® Mobile Chipset Driver
  • ATI Mobility Radeon HD 3400 Series or Mobile Intel® GMA X3100 Video Controller
  • Ricoh® Media Card Reader Driver
  • Intel Flash Cache Logic Chip (Intel Turbo Memory) (if applicable)
  • Broadcom® 5784M 10/100 Integrated Network Controller
  • Wireless driver (if applicable)
  • IDT® 92HD73C Audio Driver
  • MDC driver (if applicable)
  • Dell Touch Pad Driver
  • Creative Webcam Driver (if applicable)
  • Fingerprint Reader Driver (if applicable)
  • Infrared Reader Driver
  • Bluetooth® driver and stack (if applicable)

 

15 Posts

November 11th, 2008 06:00

If I already have a disc (can't verify that at the moment--it's in my office) for 64 bit vista, is 32 bit included? Does it prompt you or something for which one you want to use?

15 Posts

November 11th, 2008 12:00

You can contact Dell and request a copy of the 32 bit from tech support. Here is a link where you can order your disc.

http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&cs=19&l=en&s=dhs&redirect=1

Thanks for that info. It's extremely hard to find by searching the Dell site (I know, because I spend half an hour doing that while the Forum here was down)

29 Posts

December 6th, 2008 13:00

I just ordered a new 1535 Studio and the OS selections didn't specify 32- or 64-bit Vista.  I called and they said it's the 32-bit version that is coming.

Am I able to get the 64-bit version instead?  Sales is closed today.  Since I have 4GB RAM I'd like to use all of it!

The link that you post only allows a reorder of the disc that came with the PC so I'm guessing that you'd get the same version that shipped with the laptop?

1 Message

December 10th, 2008 09:00

I have the same issue.  I ordered a Dell Studio 15 and configured it with 4gigs of RAM.  They did not give the option for a 64 bit OS.  I would also like to know how to get a copy of the 64 bit disc.

6 Operator

 • 

5.2K Posts

December 10th, 2008 16:00

With respect to available RAM with 4GB installed:

The M1530 will have just under 3.6GB available when using 32-bit Vista; not too bad.

Based on other posts, you may have LESS available RAM with 64-bit Vista because of the higher RAM requirement of the 64-bit kernel.

Many like 64-bit, claiming better stability, etc. May or not be true. Biggest problem is drivers and applications. Not nearly as wide selection as for 32-bit. However, Dell is making 64-bit Vista available on more machines, and drivers are available.

SECOND ATTEMPT

No Events found!

Top