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October 7th, 2005 23:00

system/computer instability?























282 Posts

October 7th, 2005 23:00

Additional info. Firefox web browser--sure cuts down on adware--and Eudora 6.2x email.

4.4K Posts

October 7th, 2005 23:00

Have you run a full Norton anti-virus scan today after downloading the latest update?  What does it report?   The ccApp is not to worry about.  If all your spyware scans and anti-virus scans are clean, then I would not be too concerned.  Also be sure you have the latest XP updates and security patches.

Message Edited by europa303 on 10-07-2005 09:00 PM

282 Posts

October 8th, 2005 03:00

No, I ran the full anti virus scan after running live update, before it messed up. As usual it didn't find anything.

I updated Windows not too long ago.

I'm just concerned about the way that it didn't shut down. When I got the ccApp message whether I said to stop right then or to let it finish, it then did not shut down. When I gave it the shut down command again, it still didn't shut down. I had to manually shut down. So something isn't right.

Also, I'm wondering about the returned email that came back to me that I hadn't sent and wondering if somehow, even with the anti malware protection if someone could be using my computer or maybe just falsifying emails using my address in the from?

Thanks for the suggestions.

I guess I haven't checked for maybe some of the MS Office updates and some of the updates I don't think apply to me.

I also wasn't happy as part of the Symantec diagnostics they had me download ActiveX controls which I've heard can be an issue. I don't know whether someone else can misuse what I installed for their diagnostics.

4.4K Posts

October 8th, 2005 11:00

The one thing I don't believe we've touched on here is using a hrdware or software firewall, or both.  The hardware side would be a router, but if you're a single user you probably don't have that.  Are you running a software firewall (other than Windows XP firewall) such as ZoneAlarm or Norton Internet Security that monitors incoming and outgoing traffic?  Windows firewall monitors incoming only.  And you should update the Office program as well.   I've downloaded the Norton ActiveX control and have no concerns there.

282 Posts

October 8th, 2005 17:00

On another note, when I turned on the computer and checked email a few minutes ago, one of my email addresses timed out while checking (its the one I use for yahoo groups and which gets the most email). I just checked again and it went through ok with I think about 40 emails for that address (which is a lot less than sometimes).

So not sure why it didn't go through the first time. I have noticed that sometimes it takes a long time after it says they are done and waiting to display the new messages until they actually display--sometimes several minutes and this on a fast cable connection--of course sometimes I will get more than 100 messages to download at once--most of which I check the subject and delete for a Yahoo Freecycle group.

282 Posts

October 8th, 2005 17:00

Yes, I run Norton Internet Security 2005 including the personal firewall which is what messed up my email. Somehow when I did the live update it changed something and blocked my email, but when I temporily turned it off it would check (used the default 5 minutes). Got that fixed now. Previously it had messed up when running live update some months ago and then I couldn't even access the web.

I also purchased a hardware cable/DSL router with firewall since someone told me I needed one when I went to cable but then others said I did't so its still sitting here in its shrink wrap. I might get it out and hook it up some day. Its a Linksys.

I did run a full system anti virus scan last night after you mentioned it and it came out clean as usual. I've never had it find any viruses. I used to find spyware with Adaware or Spybot before switching to Firefox browser.

One thing I noticed when going through the firewall settings to fix it I found a bunch of programs that I have no idea what they are. There are so many programs now that have associated programs so its hard to tell whether something goes with a program I want and need or is something else.

I found one that seems suspicious. In the firewall it was set to permit all, general. It's name is Adaptive Server Anywhere Network Server. Maybe it was one needed to access particular services on a particular site but now that I removed all the settings and am just letting them prompt me as needed or do it automatically for the Norton trusted applications, its not on there.

My isp is now offering their own security suite that include firewall and all that. Apparently it isn't as flexible as Macaffe which they had been promoting and still offer, but I may check into it. Their spam blocker works really great--unlike the one in Norton which I finally turned off since it was slowing my email down too much and wasn't blocking enough anyway--I think it was going by domain name but I would get the same email with different from addresses including domain names. Cox's spam blocker has only labelled one as spam that wasn't and not too many missed but I've forwarded those to them and now there aren't even very many coming in at all that are spam and very few that don't just go to the spam/junk folder.

Thanks for your help so far and any more ideas.

I'm still wondering about system instability or something since I'm not sure whether all of the issues were from Norton or not or whether some system/hardware could have contributed.

On previous Windows version that had Scan disk but I haven't found something comparable in XP. Is there something?
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