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6527

March 4th, 2007 16:00

Trying to collect actual systemconfiguration !!!  

Trying to collect actual systemconfiguration !!!
 
Downloader/kontrollerer Dell systemprofil-plugin...
it says !!
 
Explorer resulting in securitywarning ...
Install sofware for /da unknown
 
I accept to install
BUT still not able to read systemconfiguration for service tag :(

569 Posts

March 4th, 2007 17:00

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem.

1 Rookie

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109 Posts

March 4th, 2007 19:00

Myfirstproblem, what is your problem actually?

Please try to describe it. What you tried to do, using which program(s) and what are the (error) messages you got.

12 Elder

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45.2K Posts

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172.6K Points

March 4th, 2007 23:00

If all you want is Dell's service tag number for your system, there should be a sticker somewhere on the tower (usually on the side) with that number.

Belarc Advisor, free here, will also give you the Dell service tag number and info about your system config and installed software:
http://www.belarc.com/free_download.html

Ron

2.9K Posts

March 5th, 2007 02:00

MyFirstProblem,
 
If your Dell is an Inspiron or Latitude, the Service Tag is on the bottom of the laptop.
 
Tony

March 5th, 2007 13:00

I'm trying to collect information about actual systemconfiguration online ...
Unsuccessful :(

12 Elder

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45.2K Posts

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172.6K Points

March 5th, 2007 15:00

Have you got IE6 security set so high that it's blocking attempts to read your system info? Or is it your firewall that's blocking...?

Ron

1 Rookie

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109 Posts

March 5th, 2007 15:00

You MUST use Internet Explorer to collect information online. Firefox or other browsers don't work.

March 5th, 2007 15:00

Browser IS IE 6

2.9K Posts

March 5th, 2007 17:00

MyFirstProblem,
 
Like the others, I am unclear as to exactly what type of system configuration information you are trying to obtain.  You can download Everest system information tool from here:  http://www.majorgeeks.com/download4181.html .
 
Tony

1 Rookie

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109 Posts

March 5th, 2007 19:00

With IE6 you can get the information regarding the hardware configuration of your system.

Go to the page http://support.euro.dell.com/support/downloads/index.aspx?c=uk&l=en&s=gen and choose the link "Find my Service Tag". You must allow to install a small add-on called SysPro.cab. Check if you have enabled this, otherwise you will not be able to use this facility.
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