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1447
December 1st, 2005 12:00
unable to access Internet Explorer...HELP~
Hello Everybody~
Thank God I came across this message board! I've been going crazy with this dang computer! I am unable to access Internet Explorer. Why...? I dont know, that's why I'm asking ya'll! :)
I have contacted my internet provider (I have a cable modem) and they walked me through several processes to try and fix it and they said it was now out of their hands, that it was more of a "software problem". So I called Dell's Tech support and shockingly found out that it costs $99 for them to fix it. Well I thought before I jumped into my wallet that I would see if any of you "computer wizards" can help me :)
If anyone has any suggestions...PLEASE contact me, I'm in DESPERATE need of help! I bought this computer only 2-3 MONTHS ago so I'm shocked to find something is wrong with it. :(
Thanks ya'll~
~Jen~
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KenVick67
2 Posts
0
December 1st, 2005 14:00
What happens when you try to access Internet Explorer?
Do you have an original icon on the desktop for Internet Explorer or just a short cut.
Can you connect to the internet? Can you pull in email?
First right click on Internet Explorer icon and select properties.
First thing I do then is delete all cookies and temp files.
Then go to security tab and make sure all four icons are set at default settings.
Augie65
818 Posts
0
December 1st, 2005 15:00
Click on Start then Run. In the Run box, type: sfc /scannow and then OK.
Note: space between c and /
You may be asked for your Windows CD, if asked insert it
You might try WinSpock XP Fix. If the computer you are using for this forum has a CD writer, then copy the fix and install it on your other computer.
jenren
2 Posts
0
December 1st, 2005 17:00
In reply to some of your responses...WHICH I GREATLY APPRECIATE~
EVERYTHING on my computer works fine, the internet is just not being recognized. I have went through for the Internet properties and all the security settings ARE on default.
The Internet Explorer is a regular icon (shortcut) which is on the desktop.
any more suggestions are VERY welcome! :)
~Jen~