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6844
February 18th, 2010 14:00
Unable to install WU or any other programme error code 80070005
Hi, all of a sudden I cannot install anything on my pc. I have a Dell Studio 540 (I think) not that I think it has any bearing, I think the last windows Vista update I got has done something and now I can't update SP2 or install a thing! I can't even install a new printer I bought because the old one kept jamming, cant install itunes, my webcam isn't working etc etc etc
I have scoured the internet and tried every fix I can find, creating a new Softwaredistribution folder, trying to change administrators, installing a standalone update, disabling all firewalls and anti-virus software...nothing seems to work. Would appear it's something to do with permissions, and some of the suggestions to fix don't work as I can't see the files they refer too, even though I'm logged in as Administrator.
Has anyone else had this problem and if so have you managed to fix it? I would re-install the OS but I bought an external hard drive to back up everything and that doesn't seem to sync properly...I'm not a numpty at these things either it's just nothing seems to work as it should, and I'm going nuts.
Would appreciate any help.
Thanks
G
PudgyOne
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February 18th, 2010 16:00
G,
Try this and see if it works.
Windows Updates fail to install
Rick
Yottabyte
139 Posts
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February 18th, 2010 17:00
Error 80070005 - is just a generic access denied error, suggesting permissions problems.
Something else to try:
1. Disable Windows Update
a. Click on start
b. Click on all programs
c. Click on accessories
d. Click on Run
e. Type services.msc and press ok
f. Right click on "Windows Update"
g. Click on stop (Windows Update is now disabled)
2. Rename Software Distribution folder
a. Navigate to: C:/Windows/
b. Find the folder named: “SoftwareDistribution”
c. Rename that folder to something like “SoftwareDistribution.old”
d. Create a new folder called “SoftwareDistribution”
3. Enable Windows Update
a. Click on start
b. Click on all programs
c. Click on accessories
d. Click on Run
e. Type services.msc and press ok
f. Right click on windows update
g. Click on start
If you are unable to find Software Distribution Folder, follow these
steps before #2 above.
1. From the explorer window press the Alt key to view the file menu.
2. Click Tools
3. Select Folder Options
4. Select the View tab
5. Select “Show hidden files and folders”
6. Remove the selection from “Hide protected operating system files”
7. Click OK
This is generally attributed to security software. If all else fails do a clean uninstall. Chances are its your Virus Scanner.
Also there is a very indepth troubleshooting guide for this error: http://www.computerperformance.co.uk/Logon/code/code_80070005.htm
Supremegermalen
13 Posts
0
February 19th, 2010 03:00
Hi, already tried the software distribution folder and it didn't work. Will have a look at the link though.
Thanks
G
Supremegermalen
13 Posts
0
February 19th, 2010 07:00
Unfortunately not :emotion-6:
I'm giving up hope! Managed to back my files up now though so think I will just re-install Vista.
G