Unable to update windows. Error:80004002

Question

I am running Vista Home Premium x86 on my XPS M1530. Recently when i tried to update windows, through Control Panel -> Windows Update, i was presented with this error -

I have already trying the steps which includes re-registering some dll files, like -

regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 wuweb.dll

Any help will be mostly appreciated.

Thanks.

speedstep · Accepted Answer

I can tell from your AERO glass windows that its Vista

0x80070490 E_PROP_ID_UNSUPPORTED
Permission denied / [Problem initializing or using session variables] or
Element not found

Can you download/install KB940157 manually?

1. Assuming 32-bit, go to
http://www.microsoft.com/downloads/details.aspx?FamilyId=BC28ED7F-C51B-49CD-B505-95B91B453284
and Save the download to your desktop (do not Run it).

2. Right-click on the saved file and select Run as Administrator to install.
Follow all prompts.

http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11274&gprid=500921

Windows Vista Service Pack 1 (All Languages)

Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 1 (SP1). This support for SP1 is valid until June 30, 2009. Availability of chat or e-mail support differs depending on your geographic location. For customers residing in North America or Canada, chat and e-mail support is available.

Some issues may require more advanced support for which there is a charge.

http://support.microsoft.com/kb/958044

You receive a "0x80070490" error code when you use
Windows Update or Microsoft Update Web sites to install updates

This issue may occur if there is corruption in the Component Based Servicing (CBS) manifest.

Windows Vista

To resolve this issue, you must perform a repair installation of Windows Vista or Windows Server 2008. Performing a repair installation will restore the current Windows installation to the version of the installation DVD. This also requires the installation of all updates that are not included on the installation DVD.

Note Performing a repair installation will not damage files and applications that are currently installed on your computer.

To perform a repair installation of Windows Vista or of Windows Server 2008, follow these steps:

Close all applications, and then restart the computer.
Insert the Windows Vista DVD or the Windows Server 2008 DVD in the computer's DVD drive.
In the Setup window, click Install Now.

Note If Windows does not automatically detect the DVD, follow these steps:
1. Click Start
  
  Collapse this image Expand this image
  
  , and then type Drive:\setup.exe in the Start Search box.
  
  Note The Drive placeholder is the drive letter of the computer's DVD drive.
2. In the Programs list, click Setup.exe.
3. In the Setup window, click Install Now.
Click Go online to obtain the latest updates for installation (recommended).
Type the CD key if you are prompted to do this.
Click Yes to accept the Microsoft Software License Terms.
On the Which kind of installation to you want? screen, click Upgrade.
When the installation is complete, restart your computer, and then try to install the updates.

To resolve the issue, follow the steps that are appropriate for your operating system.

***********************************************************************************************************************************************************************

Windows 2000, Windows XP, and Windows Server 2003

To resolve this issue, use the System File Checker to verify that the correct versions of the system files are present. To do this, follow these steps:

Click Start, and then click Run.
Copy and then paste (or type) the following command in the Open box, and then press ENTER:
cmd
At the command prompt, type sfc /scannow, and then press ENTER.

Note If you are prompted for your Windows XP CD, insert the CD into the CD drive.
After the System File Checker has finished, try to install updates again.

For more information about the System File Checker, click the following article number to view the article in the Microsoft Knowledge Base:

http://support.microsoft.com/kb/310747/

Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)

If the System File Checker does not resolve the issue, you must perform a repair installation of Windows XP.

For more information about how to perform a repair installation of Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:

http://support.microsoft.com/kb/315341/

How to perform an in-place upgrade (reinstallation) of Windows XP

After the repair installation is complete, try to install the updates again.

Note Performing a repair installation will not damage files and applications that are currently installed on your computer.

DELL-Jesse L · Answer

REY619,

Thank you for using the Dell Community Forum.

This error usually indicates that a Windows Update DLL is not registered correctly.

Open an Administrator Command Prompt (Start->All Programs-->Accessories-->Command Prompt, but right click and select the Run as Administrator option).
Register the Windows Update DLLs by executing the REGSVR32 command, followed by the name of the DLL to register. Register/re-register all of these:
- wuapi.dll
- wuaueng.dll
- wucltux.dll
- wups.dll
- wups2.dll
- wuwebv.dll
For example, to register wuapi.dll, run REGSVR32 wuapi.dll, and press enter.

REY619 · Answer

Hi Jesse, thanx for the reply. I re-registered all of the above DLLs. All of them got re-registered successfully. But still the same error when i go to Control Panel -> Windows Updates...

speedstep · Answer

Error message when you try to install updates by using the Windows Update or
Microsoft Update Web site: "0x80004002":
http://support.microsoft.com/kb/956708

Before doing the items below, ensure that you have disabled all 3rd-party
anti-virus, anti-spyware, popup-blocker, download accelerator, or firewall.
If you disabled a 3rd-party firewall, then re-enable Windows Firewall for
the duration.

For 32-bit systems, download and save to hard disk, and then install:

http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe

If this produces an error message about "Update agent already
installed", then execute the installer again manually, with parameter
/wuforce as in (at a Windows cmd.exe prompt window):

WindowsUpdateAgent30-x86.exe /wuforce

Error 0×80040002 is a standard COM error that related to E_NOINTERFACE,
which means some COM DLL components on the system is not correctly registered,
or has become corrupted. It’s probably due to this reason that Windows Update
process cannot find the interfaces that its dependencies DLL exports.

Open a command prompt, and type the following commands.
Press ‘ENTER’ key after each command:

regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 wuweb.dll

REY619 · Answer

While installing the WUA from the link you gave above, i get this error -

and while re-registering those DLL files, wuaeng1.dll, wucltui.dll, wuweb.dll, failed to load, while others got registered successfully.

PudgyOne · Answer

REY619,   Try following these instructions.   Windows Updates fail to install     Rick

REY619 · Answer

REY619,   Try following these instructions.   Windows Updates fail to install     Rick Doesnt work.. :(

BELL BOY · Answer

Hi REY619

Seems to be a very common problem with lots of suggested solutions, as usual, a few work for some but not for others & some solutions do get rid of original 80004002 error only to generate a different error :emotion-18:

So it's a long shot – but a number of people blame the problem on Windows Modules Installer service settings or its executable file (TrustedInstaller.exe) being corrupt/missing

You may wish to read this solution (sourced from here) where the user had deleted TrustedInstaller.exe

Alternatively, Google TrustedInstaller.exe problems

REY619 · Answer

Nothing worked.. Finally had to Upgrade the Windows using original Disc.. And now it is showing the available updates.. 44 of them ..:O

Will download them, and post whether they install successfully or not.. :|

Windows General

Unable to update windows. Error:80004002

Windows 2000, Windows XP, and Windows Server 2003

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