Upgrade XPS 8700 to Win 8.1

I have a new out of the box windows 8 XPS 8700 also. When I go to the Store it tells me I have an upgrade to 8.1 waiting to be done. When I try to do it, it tells me I need and account that is an administrator to do it. Of course my account is already and administrator account???

Also when I use window update to check for the 8.1 update it says no updates available. ????

Dell have not loaded Windows 8 correctly on your system. Request a Windows 8 Reinstallation DVD and clean install or better yet find a means of obtaining a Windows 8.1 .iso as Microsoft won't let Dell provide you with it and clean install. Unfortunately there are no means of officially downloading a Windows 8.1 .iso directly from Microsoft for an OEM license.

For more details see windows Reinstallation Guide/A Clean Install of Windows 8.1:

http://dellwindowsreinstallationguide.com/

If planning to clean install with a Windows 8.1 .iso you need to follow the workarounds here due to the difficulties Microsoft made in obtaining the "free" update:

http://dellwindowsreinstallationguide.com/a-clean-install-of-windows-8-1/microsoft-product-activation/

If you don't wish to clean install then you may also try the workaround of uninstalling KB287139:

http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-windows/upgrading-to-windows-8-1-from-windows-8-0-via-the-microsoft-store/

http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-windows/upgrading-to-windows-8-1-from-windows-8-0-via-the-microsoft-store/windows-8-1-doesnt-show-up-in-the-store-after-kb2871389-is-installed/

However I recommend a clean install.

Been there, done that.  I use the Administer account in the User Accounts section.  I can get win 8.1 to start to download and then it aborts.  Dell has screwed something up in loading win 8.

 jrsinton,

You can follow the steps to reset windows updates  from the link below to hopefully, resolve the update issue.

How do I Reset Windows Updates Components?

This is reported to work for many customers:

http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-windows/upgrading-to-windows-8-1-from-windows-8-0-via-the-microsoft-store/windows-8-1-doesnt-show-up-in-the-store-after-kb2871389-is-installed/

Have you attempted this?

kb2871389 has been deleted and re-installed three times on my computer.  That isn't the answer.