USB Broken

Question

Hello,   Help!  I gave my husband a Lexar 1gb jump drive that works wonderfully on his Toshiba Laptop, but isn't recognized at all on my Dimension 4600 xpsp2 machine.  I researched this forum and found a common resolve in uninstalling the USB then rebooting and it would just appear and reinstall all by itself...I haven't had that luck.  I downloaded the chipset and installed that too from the Dell site to no avail... Now my USB printer and any other devices using USB are no longer working because at each reboot it attempts to install but says 'can't install this hardware' and in Device Mgr. they are just listed as 'other device' with yellow icons... What else can I try without having to reinstall the OS?   Thanking any and all comments in advance!

gator6x4 · Answer

Try un-installing USB devices highlighted in yellow in device manager. Un plug-disconnect the usb devices, restart the machine and after windows starts, then connect the USB devices, printer etc one at a time and see if windows will recognize and install drivers.

gator6x4 · Answer

Go to this location and review the instructions provided. This may help. http://www.icpug.org.uk/national/features/040125fe.htm

lmiggy · Answer

Thanks but that didn't do much...When it restarted it finds the USB Controller but no software to install so it fails. Then it finds 4 'unknown' and searches and searches for software for them and doesn't find it.

I do have USB Host controllers: 24D2, 24D4, 24D7 and 24DE if that helps

The only thing that shows up in yellow is under Other Devices, USB Controller then under that 4 unknown devices in yellow.

lmiggy · Answer

Hi again, I read the article, I installed printer software before plugging it in.  This didn't help...sorry.

lmiggy · Answer

Im at my wits end...I did the repair install of xp, it at somepoint got stuck in a loop of booting, the cd drive only when using the red disk makes this noise like a piece of paper stuck in the fan blades sound.  Other cd's don't.  Finally I restarted and just selected the new install of xp.  Great that comes up but the video, ethernet and a host of other items are stuck with the yellow question mark and unable to find drivers to install from the cd's I have.  I searched the house for any other cd's I had for this machine.  An alternative is to use my husbands laptop, find them on line and burn to a cd to use.  What I need now is direction as to where I might easily located these items.  So if anyone has links to driver sites, within dell that would be great. My machine is a 4600 dimesion that has old xp so I'll need a connection to xpsp2 to install as well.   Thanks in advance!

Windows General

USB Broken

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