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308 Posts

12865

September 2nd, 2008 20:00

Vista System Administrator ??? I am it!

Today, I was allerted that Dell Data Safe program had an update so I verified it and started to install it!  The process stopped and said that the "System Administrator" blocked or stopped it!  I am confussed.. I am the only user of this machine and am the system administrator.. This only one of several instances where "System Administrator" must approve or do something.. If I am the system administrator, what am I doing wrong? 

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2.3K Posts

September 2nd, 2008 20:00

Save the download to your desktop...

Then right-click the file you downloaed... and Click "Run as Administrator"

That should work and allow you to install.

 

You are the Admin...

However, Vista's built in security is trying to watch out for you and your PC's well being ;)

 

 

 

 

Peace

 

 

308 Posts

September 2nd, 2008 20:00

Thank you for the response.. Once the update failed for Administrator Reasons, it went away and I can't find it or in fact the place where to download and try it again.  The Dell data Safe page has no where to check for updates.. Maybe it will appear again in the near future!  Thanks again...

2.9K Posts

September 5th, 2008 02:00

STGCMTED,

 

Microsoft requires that THE Administrator account in Vista be disabled on pre-installed systems prior to shipment by an OEM.  See this:  http://support.microsoft.com/kb/926183

 

While there are many web sites that describe how to enable THE Administrator account, doing so is not recommended.

 

MoneyGuyBK's recommendation to right-click and "Run as Administrator" is the de facto method to install software that needs adminstrator privileges.

 

Tony

 

 

308 Posts

September 23rd, 2008 20:00

Vista Home Premium.. Thanks 

2.9K Posts

September 23rd, 2008 20:00

STGCMTED,

 

OK.  If that bugger wants The Administrator, let's turn it on. First, I need to know your version of Vista.  Is it Vista Ultimate/Business/Enterprise or Vista Home Basic/Premium?

 

Tony

 

 

308 Posts

September 23rd, 2008 20:00

The Dell Data Safe update window appears every few days.. There is no way to download the update then run it as administrator.. The option it gives me is do I want to install the update  yes / no... If I hit NO, the pop-up goes away... If I hit YES, it immediately downloads the update and starts the installation UNTIL.. I get the message the Administrator will not permit the installation.. then poof!  it is gone.. I can't find the downloaded update anywhere.. I have searched for it.. No Luck!.. Before I hit YES/NO, I do a right click to see if I get a save option.. but there is none... No way I can figure out how to save it!   I've even tried to find the Dell Data Safe WEB page to see about updates.. but draw a blank on finding anything.. DELL DATA SAFE is not user friendly, and within 6 months they ask me to start paying for it (I am still on trial).. Doesn't take a Rocket Scientist to guess what my answer will be...

2.9K Posts

September 23rd, 2008 21:00

STGCMTED,

 

For Windows Vista Home Basic or Premium, do the following:

 

Click Start.

On the bar that says "Start Search", Type cmd  DO NOT press Enter.

Right click on the C:\cmd icon in the Programs window that opens above the "Start Search" bar

Select "Run as Administrator".

If you have not disabled User Account Control, a window will open.  Click the "Continue" button.

At the command prompt, type net users Administrator /active

Press Enter.

You should get a message that says "The command completed successfully".

Close the command prompt window.

 

Now,

Click Start|Run

Type regedit
Press Enter.

Navigate to HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Current Version\Policies\System
Double click on the FilterAdminstratorToken key in the panel on the right.  It should be set to "0".  If not, change it to "0"
Close the Registry Editor.

 

Now try to install your Data Safe update(s).

 

Let us know how you fare.

 

Tony

 

 

Message Edited by tgsmith on 09-23-2008 06:22 PM

308 Posts

October 3rd, 2008 22:00

I did as you said...when I got to the regedit section of filter adminnistrator token.. it was already set at 0..

I again received the update notice and it wouldn't let me do it... still said I need administrator permission or somethiing to that effect.. I think I will just let the Dell Data safe go away.. I is very hard to get any answeres about it.. AND NOW TO UPDATE IT!

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