WD external (USB) portable hard Drive not recognized by Windows Explorer

Question

I have a Western Digital 'Passport' external (USB) portable hard Drive and was working fine until today; all the USB ports recognize the hardware (WDC WD12 00VE-00KWT0 USB Device) but I can’t see it in the Windows Explorer (VISTA Home Premium 32 bits). I restart the laptop (DELL Inspiron 6400) and run the WD Data LifeGuard Diagnostics and still can’t see it in the Explorer.Can Anyone Help Me Please???

andreychuk · Answer

Wait for around 2 minutes before you make a final decision on what is wrong there.   I had the same situation as you, and its the programming of the drive that makes Vista take a long time for it to detect it.

Rebel9 · Answer

What is 'the programming of the drive' ???

mombodog · Answer

There is a Vista USB cumulative Update Rollup, might solve the issue. Resoves 21 USB issues.

http://support.microsoft.com/kb/941600

You might check Disk Management, is the drive showing up in there?

Message Edited by mombodog on 10-27-2007 05:30 PM

SALOKHAN · Answer

Problem solved, I updated as you said and then reinstalled the driver.   Thank you very much!!!

mombodog · Answer

You are welcome.

Windows General

WD external (USB) portable hard Drive not recognized by Windows Explorer

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