What to do with this

2350,

 

Should be located in your registry in the following locations:

 

HKEY_CLASSES_ROOT\Folder\Shell\Scan with....

or

HKEY_CLASSES_ROOT\Folder\Shellex\eTrust Pest Patrol

 

and

 

HKEY_LOCAL_MACHINE\Software\Classes\Folder\Shell\Scan with

or

HKEY_LOCAL_MACHINE\Software\Classes\Folder\Shellex\eTrust Pest Patrol ...

 

Tony

I'll need step by step instructions on how to locate those registry entries.

2350,

 

Click Start|Run.  Type regedit.  Press Enter. 

Click on + beside HKEY_CLASSES_ROOT.

Click on + beside Folder

Click on + beside Shell

Right click on Scan with...

Click on Delete

 

If its not there, then

Click on + beside Shellex

Click on  + beside ContextMenuHandlers

Right click on subfolder that references eTrust Pest Patrol.

Click on Delete.

 

Same procedure for

 

HKEY_LOCAL_MACHINE\Software\Classes\Folder\Shell\Scan with

Thank you so much for the instructions.

2350,

 

You're welcome.  Thank you for posting back.

 

Tony

Sorry for the delay as I have been working on other problems. Anyway, following your instructions, there is no shell or shellex listed in the registry.

2350,

 

Like you, I've been busy also.  Easiest way to find the Shell and Shellex entries I noted would be to click on Start|Run. Type regedit.  Press Enter.  Click on Edit.  Click on Find.  Type shell or shellex.  Click Find Now.  Press F3 to find next entry until you get to the registry keys I listed.  DO NOT change any keys other than the ones I noted.  Be sure to create a Restore Point BEFORE editing the registry.

 

Tony

Following your instructions, there is no subfolder with the name etrust pestpatrol.

2350,

 

Ok.  Then try this.  Click Start|Run.  Type regedit.  Press Enter.  Click on Edit. Click on Find.  Type the entire command exactly as it is shown in your drop down menu.  For example, "Scan with eTrust Pest Patrol". 

 

Tony 

I reinstalled windows last week so this issue no longer exists.

Justin