Why does Dell recommend Windows Vista and does not offer alternatives?

Question

Hello,
I got my Notebook delievered on Monday. After spending one and a half day trying to configure Vista Business to work with I gave up and installed Linux. There was no way of getting into an VPN, HALF of the RAM was blocked just by the OS (1024 MB), an the startup was in no way faster than under XP. Now that is not what bites me. The Problem is, at least in Germany there is no possibility of saying "well, I want the notebook, but as I want to work with it, please leave it without an OS so I can see to it".

Furthermore you do not get an answer from the customer support if you ask that question.
Does anyone know if there is a way to give Vista back and be refunded as I am not about to use it?

Thanks.
tiris1983

europa303 · Answer

You cannot give back just the Vista portion of the notebook for a refund.  You can typically return the entire notebook back for a refund, but there may be a restocking charge.  On the Dell US small business website you can still order some notebooks and desktops with XP or Vista for now, which is a nice option to have.

jmwills · Answer

You could have ordered from the Small Business site and gotten a machine OS free.

tiris1983 · Answer

yep, in the US you can get it without OS, but not in Germany. And why only small business? greetings tiris1983

jmwills · Answer

Because as you have found out, businesses have legacy programs that might not yet work with Vista.   I think I smell another EU .

tiris1983 · Answer

This is to say, only if you are doing business you are expected to actually work with your PC. Quite an interesting point of view, I admit. ;)

Yes, as I already said, I tried buying in the german online store, that is, I live within the EU.

greetings

tiris1983

jmwills · Answer

Your problems lie with your software providers, not Microsoft.  The software vendors have your money and have little incentive to hurry up to provide patches to make thier programs work.

tiris1983 · Answer

No, I do not think my problem lies with my software providers. My problem is actually that I am forced into a treaty to buy a MS product I do not want, which is, as we all know, not technically unseperateable from the machine I want.

greetings tiris1983

jmwills · Answer

You can also buy systems from the Small Business section without an OS.  So you are not bound to any 'treaty'.  Besides, barebones systems are not that difficult to build and that sounds like what you need.

Windows General

Why does Dell recommend Windows Vista and does not offer alternatives?

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