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May 10th, 2006 17:00

Win xp pro product key unaccepted

I recently bought a dell latitude c610 from usa notebooks for school.  It was pre-installed with win xp pro, but it wasn't working all that well.  My friend bought a version of this os and made me a copy.  I tried to reinstall win xp pro using that cd and the product key that is on sticker on the bottom of my laptop, but it said the product key was invalid.  Am I going to have to buy a new os or is there a way I could get a new product key?

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11.9K Posts

May 10th, 2006 17:00



@nicksbabygirl75 wrote:
I recently bought a dell latitude c610 from usa notebooks for school.  It was pre-installed with win xp pro, but it wasn't working all that well.  My friend bought a version of this os and made me a copy.  I tried to reinstall win xp pro using that cd and the product key that is on sticker on the bottom of my laptop, but it said the product key was invalid.  Am I going to have to buy a new os or is there a way I could get a new product key?

USA notebooks sells used computers as you know.  If they installed XP Pro on a computer, they should have provided you with a CD.

The key on the bottom of the computer is for Dell OEM Windows (Home or Pro depending on what it says).  That key will NOT work with a retail copy of Pro as you've discovered, it's for OEM only. 

You should contact USA notebooks and either get a Dell Pro CD from them, or have them send a retail copy with a new key.

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