Hi Robin

Thank you for replying,

I have tried hitting f8 but it will not work to get onto safe mode.

Thanks

Colin

F8 Safe mode isn't an option for Windows 10 unless you can actually get into the OS and change the boot config files as I discovered to my cost a few days ago.

How do you get into the os as no keys works on start up apart from getting into bios as it's the only thing I can access

Thank you

Colin

There's the catch 22 I discovered no OS no access to safe mode

Thank you for your response again

Is there a way around it? Or is my computer completely knackered

Thanks

Colin

Well can get into to easy recovery but nothing happens from there, I can get a different screen to what it says on the Internet.

I've downloaded windows 10 off Microsoft website but doesn't seem to work when I burn it to a disc

Thank you for you reply again

Colin

What happens when you try and boot from the USB or DVD drive?

I get a different screen to what it's says on videos and images on the Internet that supposed to say

I usually install Windows 10 from a USB pen drive created using the Rufus application on the ISO much faster than using a DVD.

However if you didn't manage to install Windows 10 the first time you tried you're going to end up with a non-valid copy as you need to get the upgrade validated on your particular hardware before you can do a clean install.

Do you have the ability to reinstall your original Windows?