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November 27th, 2025 15:29

Windows 11 Reinstall

I have a XPS 17 9720 laptop. Many months ago I started get network ping times over, let's say over the standard rate of times<10ms, at up to1100 ms.  I've asked others if they have experienced this and what they did to fix it but no one has had this issue.
I want to reinstall my Win 11 Pro but I don't remember if I received media with my laptop and if I did, I cannot locate it. Can I get replacement media or is the media embedded on the laptop and I just need to boot into a repair partition? Is there some other way to reinstall 11 Pro?
Thanks,
Jeff

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29.9K Posts

November 27th, 2025 19:18

If the system shipped with Windows 11 and was not upgraded from Windows 10,

https://www.dell.com/support/kbdoc/en-us/000192698/reset-or-reinstall-windows-11-on-your-dell-computer

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November 28th, 2025 21:51

@ejn63

Thank you. Great reference. This points out that I should have been creating restore points along the way. Still reading through the materials. 

My laptop came with Window 11 Pro. The only thing I did not like about the initial setup process was that it assumed I wanted to use my Microsoft account and it created a username for me without asking me to confirm or change it. There didn't seem to be a way to setup a local account with the initial setup.

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29.9K Posts

November 28th, 2025 22:15

Windows 11 requires an MS account by default.  While there are ways to bypass the requirement, they require access to a command line during setup - not something most users are ready for.

https://learn.microsoft.com/en-us/answers/questions/2243108/how-to-setup-windows-11-without-a-microsoft-accoun

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