November 8th, 2013 23:00

You can try to run Diagnostics first to check if there is a hardware failure to your computer

Steps

1.Turn off your PC

2. Remove Power Cable of your PC ( the Black cable connected to the power outlet )

3. Press and hold power button for about 10-20 seconds (this step is for draining the power inside your system )

4. Turn it back on but as soon as you press the power button keep tapping or hitting F12  you will see  a black screen saying advanced boot option

5. Choose the option that says " Diagnostics"

That will check if you have hardware failure or not it will provide error code , once it does

Post the error code here

But if it doesnt have an error code then that means its a possible software issue , you can try then performing a System Restore

If you can still get in to your windows try this option

1. Press Windows Key ( located at the lower left side of the keyboard , looks like a flag ) + Letter " I " Key at the same time

it will show up a window to your right side

2. Locate the power button icon at the lower right then click it , it will give you three options restart, shutdown, log-off

3. Choose restart but before you click it you must have to press and hold (SHIFT KEY) while clicking restart

4. Once you did that you will see a blue screen window and it has four options

choose ( ADVANCED OPTIONS ) , there you will see the (SYSTEM RESTORE)

Try to restore it from an earlier date and tell me if it works or not

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