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12901
August 16th, 2010 12:00
Windows boot manager windows failed to start?
message I have is:
Windows Boot manager
*Windows failed to start. a recent hardware or software change might be
the cause. to fix the problem.
1.insert your windows installation disc and restart your computer.
2.choose your language settings and then click "next"
3.click "repair your computer"
if you do not have this disc contact your system administrator or
computor manufacturer for assistance
file:\Boot\BCD
state : 0xc00000e9
info: windows failed to load because the system registry file is missing or corrupt*
I dont have the disk to be able to load it, before I turned off the comp i was trying to do a system restore but it wasnt loading! How can I do it without the disk???
I have a dell inspiron 1525 laptop with Vista
I have done what it says on: http://support.euro.dell.com/support/topics/global.aspx/support/dsn/en/document?docid=325300 but after pressing the F8 i dont have any options there for repair your computer. I don't have the disk so I cant load it up from there!!! Is there any other way I can restore????
Please help
RoHe
10 Elder
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45.2K Posts
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August 16th, 2010 12:00
Since you appear to be outside the US, you'll have to contact Dell Tech Support locally and request the installation disks. In the US, Dell would provide the Vista installation DVD on request, but I don't know what their policies are outside the US.
When you press F8, do you see anything on the menu?
Ron
weezawoo
2 Posts
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August 16th, 2010 13:00
I can only ring Dell and it costs £20 minimum so way too much to spend just to get a disk!!! its stupid!
On the menu from F8 i have:
Safe mode
safe mode with networking
safe mode with command prompt
Enable boot logging
enable low resolution video
last known good configuration
directory services restore mode
debugging mode
disable automatic restart on sytem failure
disable driver signature enforcement
start windows normally
they are the only options i have ad they all go back to the failed windows screen
RoHe
10 Elder
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45.2K Posts
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August 16th, 2010 19:00
Me again...
I queried the forum moderators to see if someone can help you get the Vista DVD. No promises that anyone can help, other than to say you have to pay £20, which might be what Dell normally charges to send the disk out.
Ron
RoHe
10 Elder
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45.2K Posts
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August 16th, 2010 19:00
Since the error message said: "registry file is missing or corrupt", your only solution may be a clean install and you need the disk. I sure hope your files are backed up on external media!
Can you contact Dell Tech Support by email or chat rather than by phone? I don't know their rules outside the US, so I can't be much help beyond that.
Do you know anyone with the identical version of Dell's OEM Vista who could loan you their disk? As long as you use the product key on your machine, if Vista asks for it, it should be legal to reinstall it that way. If it's not the identical version, it's not legal to install it on your system.
And if it's not a Dell OEM version, you would have to use your own product key, but that may not work with a non-Dell (eg retail) version of Vista.
Ron
DELL-Jesse L
Moderator
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17.9K Posts
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August 17th, 2010 05:00
weezawoo,
Thank you for using the Dell Community Forum.
I sent you a friend request here in the forum. Could you please respond back with the information requested?
Rod.Santana
3 Posts
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December 27th, 2010 18:00
Thanks for your explanation! I got more deep understanding about this part, It is just the solution for my problem.