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September 18th, 2007 02:00

Windows Explorer stops working, restarts when using Vista search (start > search)

So far, a bumpy ride.   Dell Precision M90 laptop, not a toy, not cheap.  Video is flaky (NVidia Quadra FX 2500) and have followed a couple threads (dell forums) for a few months now. Really can't believe they shipped this as a working product...
 
Enough ranting... :)
 
Current problem is Explorer (not IE7) is crashing periodically, can pretty much make it happen by using Start (ball/button) and typing in something I am looking for (pretty much launch every app and document this way...) At least 50% of the time it says Windows Explorer has stopped working and needs to restart.  Luckily it keeps chugging along and the start bar goes blank for just a second and then comes back up.
 
I was indexing everything and rolled it back to just Users and Program Files (and deleted the index cache/db/whatever) and it didnt help any.
 
Nothing out of the ordinary and I can't really pinpoint when it started to be honest.  Most obscure thing I run is PDANet which is a dial-up application for Palm Treo's... but it was doing it before that.
 
Office 07,  Adobe Creative Suite 3 Web Premium, Adobe Photoshop Lightroom, Nero 7, Active directory tools, etc.
 
Anyone have any ideas before I head down the long format/reload road?
 
Thanks
 
s

2 Intern

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12.7K Posts

September 18th, 2007 02:00

Run          sfc /scannow

39 Posts

September 18th, 2007 02:00

Thanks, am I supposed to see something?  Started it, walked away and it ran and closed with no errors... unless it closes on errors.
 

39 Posts

September 18th, 2007 03:00

System File Checker? didnt put that together at first...
 
Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 
Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 
A few more with TCPMON :
 
Cannot repair member file [l:20{10}]"tcpmon.ini" of Microsoft-Windows-Printing-StandardPortMonitor-TCPMonINI, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 
So... printing and sidebar?  I am currently disconnected to several workgroup and domain printers as well as a couple usb printers...
 
All the rest are verify and complete... nothing stands out as being repaired and there wasn't a prompt to reboot...
 
Any ideas? Thanks for the help...


Message Edited by scotteredu on 09-17-2007 11:18 PM

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12.7K Posts

September 18th, 2007 03:00

No, no fanfare,it runs, it closes, it will replace any corrupted system files that are the wrong size, version, reboot for some changes to take effect.
 
It leaves a log file    Windows/Logs/CBS
 
 
 
Since the cbs.log may be huge (it's used by other programs besides the SFC),
you might want to do this:

To create relevant SFC-only information gleaned from the cbs.log, and put it
in a small file called sfcdetails.txt, right-click Command Prompt (using the
shortcut in Start Menu\Programs\Accessories) and choose Run as
Administrator. By default, the prompt starts in C:\Users\(Your Name).
Type:

cd desktop

Press Enter on your keyboard. Then Copy and Paste this at the prompt:

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt

Press Enter. Sfcdetails.txt should then appear on your Desktop.


Message Edited by mombodog on 09-17-2007 11:05 PM

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12.7K Posts

September 18th, 2007 03:00

Sorry I posted below the XXX's before your response. Worth a read I guess.
 
Here is a list of current IE7 Knowledge base articles, see if anything here sounds familair to your problem.
 
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
 
If there are any system files SFC could not repair, that means the good copies it needed are not stored in the Windows\winsxs\backup   folder
 
 
Here is a tutorial on how to extract the files you need from the Vista DVD
 
 
If all else fails you can do a repair install of Vista as described here
 
 
 
 
http://vistasupport.mvps.org/vista_faq.htm  just an extra link I tossed in.



Message Edited by mombodog on 09-17-2007 11:34 PM

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12.7K Posts

September 18th, 2007 16:00

Bill is the link dead, or is it just my browser?

39 Posts

September 18th, 2007 16:00

The link worked for me, though I don't believe that is my issue. I don't see any of those processes running nor related DLL's.  I am going to install a different AV and spyware and see if anything shows... thanks.
s

2 Intern

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12.7K Posts

September 19th, 2007 14:00

Bill, finally got the link to work by turning off tcp autotune in Vista.

2 Intern

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12.7K Posts

September 19th, 2007 16:00

I will give you credit, but my short term memory is bad enough I don't always remember where I get solutions, but I used Google to find the tweak.
 
I find using Google is faster than my memory unfortunately.
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