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1 Rookie

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4 Posts

492

September 15th, 2024 13:04

Windows installation no drive found

I've been given a Dell Latitude 5400 I have a bootable windows 10 pro USB drive that I want to install if the laptop works ill purchase a key to activate but I want to see if its OK first.

When I run the installer I cant select a drive to install to. I've seen a lot of this on line and it looks like I need to install the driver off another USB but I cant find the driver to install??

Can anyone help or suggest another way to make the drive visible.

Thanks in advance Dave

10 Elder

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30.4K Posts

September 15th, 2024 13:37

Two options:

If you want to leave the system in IRST (Intel RAID) mode, you need to pause the installation with F6 when indicated and load the driver below from a flash drive (either put it on the same drive you're installing from or have another flash drive handy with the driver):

https://www.intel.com/content/www/us/en/support/articles/000091139/technologies/intel-rapid-storage-technology-intel-rst.html

The other option is to disable IRST in Setup (F2 at powerup to access) and leave the drive in AHCI mode, which won't require the driver.

9 Legend

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8.2K Posts

September 15th, 2024 15:52

You can download and put this driver on a non-bootable USB  Intel-Rapid-Storage-Technology-Driver_62C56_WIN64_17.9.6.1019_A04_03.EXE

During the step to select where to install Windows, you can select to load driver and browse to install the driver from that USB.  All your storage will become visible for selection.

1 Rookie

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4 Posts

September 15th, 2024 21:39

@Chino de Oro​ Thank you so much I can now see partitions 3 actually when i select the large one 237GB its says windows cant be installed on drive 2 partition 1.... Looking into it says Bitlocker drive encryption is enabled on this partition. Any idea how I disable this?

1 Rookie

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4 Posts

September 15th, 2024 21:40

@ejn63​ Thanks I've tried the other reply as it seemed a bit easier but thanks anyway.

Dave

9 Legend

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8.2K Posts

September 15th, 2024 22:30

You can click on each partition and delete them into only one unallocated space.  Then select Next to allow Windows installation creating all required partitions.

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4 Posts

September 16th, 2024 15:46

@Chino de Oro​ Thanks for your help got it all working now

9 Legend

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8.2K Posts

September 17th, 2024 03:34

Glad to hear that your Latitude 5400 is working now.  You can check the activation status and if it says active, you do not need to purchase license key.

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