This post is more than 5 years old
26 Posts
0
7431
November 7th, 2014 08:00
Windows not activated after 8.1 upgrade
Hi, my Dell Inspiron All-In-One came with Win8 preinstalled. Purchased from Staples I have the pc for about a year and was forced to do the 8.1 upgrade. The upgrade went ok but now I'm seeing a message that Windows is not activated. I call Microsoft and they said it is a volume license key and I need the retail key. I called Staples - no luck, I call Dell support, and I'm out of warrantee. Any suggestions would be appreciated. Thanks
No Events found!
Philip_Yip
11 Legend
•
16.1K Posts
•
65.9K Points
0
November 8th, 2014 03:00
Use RW-Everything, select ACPI Tables and then MSDM tab this should give you your OEM product key. See here for details:
[View:dellwindowsreinstallationguide.com/.../:550:0]
bushbasher
26 Posts
0
November 10th, 2014 10:00
Appreciate the Help. I got the correct key. Another key finder program gave me a bogus key :emotion-2:
Philip_Yip
11 Legend
•
16.1K Posts
•
65.9K Points
0
November 10th, 2014 11:00
Some of the key finder programs struggle with the 8.0 to 8.1 upgrade especially if they extract it from the registry. RW-Everything gives the key from the BIOS and is generally the most reliable.