Unsolved
This post is more than 5 years old
1 Message
0
17889
February 26th, 2010 12:00
Windows XP...(lsass.exe system error)
I have a Dell "Inspiron 6000" laptop. The "XP" OS will not boot up...it gets in a loop...stops at a small error window which states "lsass.exe system error...object name not found". Once I click "OK" the system reboots and continues doing the same thing over and over again. I know there has been a virus out there that mimics the "lsass.exe" system file. That may be what happened. I no longer have the install CD and need to order another one...does anybody know how I can do that.
Thanks...
No Events found!
ieee488
6 Operator
•
11.1K Posts
•
38.4K Points
0
February 26th, 2010 14:00
order your backup discs at http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form
however, before doing something drastics, read http://www.pchell.com/virus/sasser.shtml
RoHe
12 Elder
•
45.2K Posts
•
172.6K Points
0
February 26th, 2010 16:00
In the meanwhile, reboot and press F8 before Windows starts to load. Choose "last known good" from the menu. If that gets you going, shut down normally and reboot normally.
Then be sure to run chkdsk c: /f from the Cmd prompt to fix any hard drive file errors. And back up your personal files to external media in case this is a hint of impending hard drive doom. :emotion-5:
Ron
drkdvinity
2 Posts
0
April 5th, 2016 10:00
Hello,
I have a similar problem. I have a Dell Dimension 2400 Intel Pentium running Windows XP sp3 and have been getting tons of junk mail. I ran Avast, malware bytes &spybot. Nothing found. So I started looking through the Dell help on my computer. I'm not as savvy as I'd like to be and while trying to fix the issue myself I did something that I shouldn't have. First, I tried system restore to go back to a later date but it wouldn't let me no mater which date I tried. Then,I followed a suggestion regarding the registries. HUGE mistake! Now my computer is stuck in a boot loop. I obviously need to repopulate my hives but have no idea how. When the computer starts the Windows XP logo pops up. Then a box pops up saying lsass.exe access denied a proccess has requested access to an object, but has not been granted those access rights. When I click ok It restarts. The Dell logo pops up then the Windows XP logo and then the access denied again. Ive tried to start in last known good configuration. Safe mode. System restore. But, i keep ending back in the loop. So, I tried ordering some disks that I thought may be able to help while I've been reading through threads for information. I don't have any of the original software for this cop, I purchased it used a few years ago. But, I purchased a Knoppix 7.6.1., and system rescue from same CO, & 2 CDs off eBay Windows XP 64 bit & 32 bit as I wasn't sure which was the one I might need. But the were being sold as disks for this type of problem. But, when I put the 64 bit in, I changed the boot order first that that it could even be able to load, but it said to use the 32 bit disk. So, I tried the 32 but nothing happened at all. I'm stumped! Can anyone help me?